Kia Seltos Problems

The question of whether the Kia is too small compared to the Subaru or Toyota really comes down to your individual situation, Greg. However, while the Seltos is marketed as a competitor for the Mazda CX-3 or Hyundai Kona it is much larger than both those compact cross-overs, measuring up only 40mm shorter than its larger Sportage sibling! It is a great-looking machine but I’d go for an all-wheel-drive model to avoid the 2WD’s antiquated torsion-beam rear-end.

For a start, some owners are not mad about the Subaru’s CVT transmission. It’s not that it’s necessarily unreliable, they just don’t like the way it works with an occasional hesitation and a slight jerkiness at light throttle applications. Some people never notice it, but others find it a real distraction. The Kia meanwhile, has been getting good reviews across the trade, largely thanks to the Australian-input into the model’s suspension settings.

Of course, you need to personally drive all three cars on your short-list as there will be things you like and dislike about each one, some of which will be deal-breakers.

The SsangYong is certainly the unknown quantity, but mainly because of the brand’s on-again-off-again relationship with the Australian market. But now, with head-office support (the Australian operation is the only factory-owned distributorship outside the brand’s native South Korea) things are looking a bit brighter for buyers and that’s backed up by the factory seven-year/unlimited kilometre warranty that also includes fixed price servicing and roadside-assistance for seven years. That’s got to represent peace of mind.

My Kia insiders tell me that Kia is likely to retain its current mix of two and four-wheel-drive options for the Seltos into the future. It may well be true that only the base-model will get two-wheel-drive in some markets, but here, I am told, a greater mix of price points is the aim, meaning that you’ll still have plenty of choice.

As for an LX-badged model, that’s a real left-field one. Kia’s badging structure in Australia generally follows the S, Sport, Sport Plus and GT (for turbocharged models) so even if there was a new LX badge to emerge, I have no idea where that would fit into the range. Neither does Kia Australia (because I checked with head office). Even then, it would be likely that a new badge or naming policy would be introduced for a new model or at least a facelift of the current car, but since the Seltos is only about 12 months old here, that isn’t due to happen for some time. Perhaps the LX is a model in, say, the US market. Always check the country of origin when using websites to research.

There are two main reasons to service a car. The first is to keep the vehicle running in an efficient, clean, safe and comfortable way. The second is so that you maintain your factory warranty. A car-maker is not obliged to honour some aspects of a new-car warranty if the vehicle hasn’t been serviced correctly, so it’s important, especially since the Kia warranty is such a good one at seven-years/unlimited kilometres. In fact, the Kia warranty is the best in the business in Australia.

With that in mind, provided you use a properly accredited workshop that is authorised to stamp your service book, yes you can use a non-Kia workshop or dealership to have your car serviced and retain your factory warranty. That said, the Kia isn’t an especially expensive vehicle to have serviced with 12 month or 15,000km service intervals.

Have you investigated Kia’s seven-year capped price servicing deal? It stacks up very well over the full seven years and, in fact, a Seltos is really no more expensive to service than the little Kia Picanto under the capped-price schedule. Definitely talk to the dealer about capped price servicing if you go ahead and buy a Kia, you might be surprised how cost-effective it is.