Browse over 9,000 car reviews

Renault Koleos battery problem

In February I bought a Renault Koleos diesel company demonstrator with about 7000km. In April, I tried to start the car in our garage but it was unresponsive. The battery was checked and found to be charged but still failed to respond until it was disconnected and reconnected. Two days later when I inserted the key, every light on the dashboard flashed, the windscreen wipers started in slow motion then everything went blank and the vehicle was totally unresponsive again. The dealership checked there was adequate charge in the battery but could only start the vehicle again by disconnecting and reconnecting it. The battery was not the original and I later confirmed the dealership had replaced the battery under warranty. The Koleos was returned to us but once again it was unresponsive. We are told computer modules are being replaced.

Renault Australia promises a proper solution. Spokeswoman Mel Cross replies: "Renault is rectifying the vehicle with new parts."

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

Comments

Have a new question for the CarsGuide team?
More than 9,000 questions asked and answered.
Complete guide to Renault Koleos 2016
Complete guide to Renault Koleos 2016 CarsGuide Logo
Reviews, price, specs and more