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    My VW Multivan is a lemon, is there a legal resource I can call for assistance?

    Volkswagen Volkswagen Advice Volkswagen Multivan Volkswagen Multivan Advice Volkswagen Multivan 2015

    My 2015 VW Multivan has been back to the dealer seven times for a mechanical problem they cannot seem to repair. What legal resource can I call on to assist me?

    Answered by CarsGuide
    25 August 2016
    Graham Smith

    You can start by having the dealer explain what they are doing to try and fix your car. If they cannot provide a satisfactory story on their plan to sort the problem out, ask them to call in experts form VW head office to assist them. If that doesn't work out get the advice of the consumer affairs department in Perth. Talk to a lawyer if things don't appear to be improving.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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