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I think my mechanic broke my car

Asked by Aggie

Firstly, my 2006 Mitsubishi Lancer is in perfect condition with only 130,000 km on the odometer.

Last year I took my car in for the airbag recall at the Mitsubishi service centre. After collecting my car it would not accelerate above 20 km/h and the engine light was on. I returned to the centre and complained. Mitsubishi washed its hands of the situation. Basically, they told me that since I had not serviced my car through them in three years they don’t know what had been to my car.

Mitsubishi blew the on-board computer system, which was costly to replace. I received another recall for the airbag this week, but I’m terrified the same thing will happen. My car is valued at $6000 est. I don’t want to pay another $2000 to fix their costly mistake. What should I do? I’m furious I have to go through this again.

Answered by CarsGuide

8 Jun 2018 Graham Smith

You should have the recall work done; your car is unsafe and dangerous with the old airbag. Make sure they understand your concerns when you take the car in, and check it closely when you get it back.

I’m guessing they made a mistake when replacing the airbag the last time, I would hope they won’t make the same mistake again.

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