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Grand Vitara suspension noise

Asked by Lisa

You might remember my story about a noise coming from the front suspension of my 2010 Suzuki Grand Vitara. As you suggested I approached Suzuki in February this year and they agreed to pay for the parts, I just needed to pay for the labour. I have only just got around to calling them now to book the vehicle in as I have been quite busy with a newborn, and trying to get someone to look after the baby while I take the car down is hard. The dealer has now told me that the claim I put in was only valid for 30 days, however no one told me that, so I now have to fix this problem myself. I am now going to ring a mobile mechanic I know and ask him to come out and look at the problem and see if he is able to fix it. Is there anything more I can do?

Answered by CarsGuide

15 Aug 2014 Carsguide.com.au

It’s a pity you left it so long before booking it in, but I would again contact Suzuki and explain your dilemma and ask for their help again.

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