Toyota Problems

If the engine power has returned since this episode, I’d be willing to suggest that what happened is that the vehicle had gone into limp-home mode. This happens when something like the transmission or engine becomes hot enough that to continue at normal pace might cause damage to the vehicle. It’s the car’s way of saving its own life, if you like. When it does, you can expect a warning light and a reduction in power, just as you experienced.

Towing a caravan up hills is a great way to get a transmission really hot, or even a turbocharged engine such as the one in your LandCruiser. If the vehicle returned to normal once it had cooled down, then you shouldn’t have any ongoing problems, but another oil change and perhaps transmission service might be a good idea as these fluids can lose their mojo once they’ve been really hot even once.

Toyota and other car-makers had a terrible patch of quality problems with paint finishes around this time. White cars seemed to be the worst, but some other colours also started peeling for no apparent reason. When it happens, the paint can come adrift in huge sheets.

I believe the problem was eventually traced to a problem in the chemistry of the paint applied at the factory, so it would be worth checking with Toyota to see if your car was one of the affected one.

If an automatic car-wash has caused this damage, then the operator of the car-wash is the body you need to be talking to. If you’re not happy with the response form Toyota or anybody else, you can have the car independently inspected to determine whether your car has bad paint or has been somehow damaged.

Believe it or not, 17 litres is on the high side of things, but not out of the question in a Kluger that is driven exclusively in stop-start urban traffic. I know the official fuel consumption figure for the car is 11L/100km, but there are a few things to keep in mind with that. The first is that this is a combined urban/highway figure, so it will always be lower than the urban number. Also, this figure is achieved on a test that actually bears very little relationship with driving in the real world.

You need to keep in mind that this is a relatively large petrol engine, hauling a hefty (1900kg-plus) car around. If your Kluger is the all-wheel-drive version, there’s also a fair bit of driveline friction to overcome. Even when cruising down a highway, this will never be a frugal vehicle as the aerodynamics mean it’s moving an awful lot of air at 100km/h. Don’t forget, either, that driving style has a huge effect on how much fuel you use.

If you’re concerned, have the car tuned and serviced. Fresh spark plugs and clean filters might make a difference to your fuel use.

Mobility scooters don’t just take up volume, they can also be rather odd shapes. So the actual luggage capacity in litres is not going to give you the full answer here. Instead it comes down to whether the physical shape of the Volvo’s luggage area will work for you.

There’s really only one way to find out. And that’s to take your scooter and actually see if it will fit in the Volvo, allowing for the action of the lift and its mechanisms. You need to check things like the loading lip height and whether the Volvo’s roof is high enough to take the scooter without having to partly disassemble it before each trip. Make sure the rear door closes properly, too, without anything trying to poke through the rear window.

On the surface, there’s not much in it. The current model C-HR has 388 litres of luggage space, the Volvo CX40 410 litres. But, again, given the odd shape of a scooter and its lifting mechanism, the difference might be much greater than that in practice.

There’s a very good chance that your problem concerns the cable or linkage that connects the gearstick in the cabin with the actual gearbox. It’s very common for one cable or linkage to operate half the gears, and a second linkage to operate the rest. If this linkage has fallen off or become detached somehow, there’s no longer a physical link between the gearstick and the transmission selectors for those gears. At which point, it’s impossible to select the affected gears.

A quick check under the gearbox will confirm whether this is the case, and fixing it should also be a simple case of reattaching the linkage or possibly replacing a broken cable.

It’s a tough one isn’t it? But in the first instance, the filter replacement could simply have been overlooked on the job card when the mechanic was allotted to your vehicle. That said, I certainly hope you took the vehicle back and pointed out that you’d been charged for something you didn’t get. From the dealer’s reaction at the point, you might get a reasonable idea of how seriously this was taken at management level.

As for proof of oil changes, there’s a couple of things you can do. You can ask to see the old oil before it’s poured into the recycling drum, or you could even ask for a photo to be taken of the differentials and transfer-cases with their drain plugs removed to prove that the old oil was at least removed.

In the past, some car owners have even resorted to placing secret marks on various fasteners to make sure they’ve been undone by the mechanic. The trouble with that starts when the mechanic spots the mark they weren’t supposed to see. That’s when the customer-mechanic war really escalates.

This type of thing is certainly not an uncommon fault, but whether it’s more common in Toyotas is another question altogether. Certainly, Toyota has not recalled the vehicle to fix this problem, nor am I aware of a service bulletin (much more likely than a safety recall for a dud head unit).

But the good news is that there are specialist companies out there that fix problems like this one. You remove your head unit, send it away and it returns fully functioning and tested, ready to reinstall. Flickering and dropping out are both common faults in modern head units, but both can be fixed by the right specialist.

The 2022 Kluger does have Android Auto (and Apple CarPlay) but there’s a catch. While the Kluger’s Apple CarPlay will pair with a phone via Bluetooth, the Android Auto system needs the phone to be tethered to the car via USB cable. Try it again with a cable and you should have success. But it’s far from being as convenient as a Bluetooth set-up.

Without a doubt, the best thing to do now is the have the car electronically scanned. That’s because there are literally hundreds of things that could cause this sort of problem, ranging from (but hardly limited to) a sick fuel pump, a blocked fuel filter, worn injectors, a fuel leak, poor ignition, a low-voltage battery, dirty air-filter, blocked or damaged exhaust, a stray electrical problem and much, much more. Even something simple like a fuel rail that is not holding pressure when the engine is switched off, can lead to symptoms very much like yours.

Hopefully, the on-board computer has logged these random starting problems and will be able to tell a mechanic what’s wrong. Otherwise you’ll simply continue replacing parts that weren’t the problem in the first place. And that costs time and lots of money.