Chery Problems

Are you having problems with your Chery? Let our team of motoring experts keep you up to date with all of the latest Chery issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Chery in one spot to help you decide if it's a smart buy.

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Popular SUV hit with urgent recall
By Dom Tripolone · 11 Feb 2025
The cut-price Chery Tiggo 4 Pro small SUV has been hit with an urgent recall.The recall notice posted by the Department of Infrastructure, Transport, Regional Development, Communications and the Arts, said close to 2000 of the fast-selling SUVs were affected by an issue regarding its autonomous emergency braking tech.According to the notice a software issue is to blame.“Due to a software issue, the vehicle may not have the Autonomous Emergency Brake (AEB) sound alarm activated.”If the AEB sound doesn’t go off it could increase the risk of an accident causing injury or death to the vehicle occupants or other road users, according to the recall notice.Owners of affected vehicles are urged to contact their nearest Chery dealership to have the AEB software updated at no cost.The Tiggo 4 Pro was one of the top selling small SUVs in the country at the start of this year. More than a 1000 found a new home in January, outselling familiar favourites such as the Kia Seltos, Honda HR-V and Subaru Cross Trek.A big part of this sales bonanza is due to the Tiggo 4 Pro’s low, low starting price of $23,990 drive-away. This makes it one of the cheapest new cars on sale in Australia.The Tiggo 4 Pros without proper working AEB fall foul of Australian Design Rule 98/01.A similar design rule 98/00, which was recently updated has caused the end of sale of several vehicles in Australia.This rule change meant new vehicles had to have advanced auto emergency braking, this caused the end of the current Mitsubishi ASX, Pajero Sport and Eclipse Cross as well as several Suzuki models.
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Chery Omoda 5 safety recall: All examples of rival to the MG ZS, Hyundai Kona and Haval Jolion small SUV impacted
By James Cleary · 09 Feb 2024
Chery’s mid-2023 re-emergence in the Australian market has seen the challenger brand go from strength-to-strength with the increasingly popular Omoda 5 small SUV leading the charge and the larger Tiggo 7 Pro SUV recently joining the line-up.But the Omoda 5 is now the subject of a safety recall due to a potential fault in its braking system, with all vehicles so-far sold in Australia impacted.According to an alert issued by the Federal Department of Infrastructure, Transport, Regional Development, Communication and the Arts, “Due to a manufacturing defect, the bolt securing the brake pipe union may not have been tightened sufficiently. “This could cause the brake fluid to leak and result in reduced braking performance.”In a worst-case scenario the department says, “A reduction in braking performance could increase the risk of an accident resulting in serious injury or death to the vehicle occupants, pedestrians and other road users.”The recall relates to 5901 examples of the Omoda 5 across BX and EX grades, manufactured in 2022 and 2023. Chery recorded 5370 Omoda 5 registrations in 2023 with 515 units sold so far in 2024.It’s worth noting the Omoda 5 scored a maximum five-star ANCAP safety assessment against the independent body’s current testing criteria in late 2023.Omoda 5 owners are advised to contact their preferred Chery dealership to have their vehicle inspected and rectified free-of-charge.Available contact options regarding the recall are: Chery Customer Care - 1800 424 379 / recall@cherymotor.com.au.
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Why won't my 2013 Chery J1 start?
Answered by David Morley · 25 Feb 2025

Cars don’t like to sit around for long periods. When they do, they often develop problems in the process, with everything from running problems to flat-spotted tyres and mould growing inside them.

When you say the car doesn’t want to start, does that mean it turns over when you turn the key, or that nothing at all happens? If it’s the latter, the battery is probably flat or completely dead and will need to be recharged or replaced depending on its condition. If the engine turns but doesn’t fire, you might have a tank full of stale fuel that will need to be drained and replaced. Modern fuel goes stale pretty quickly and can also foul spark plugs, making the engine hard or even impossible to start.

A full service with fresh oil, spark plugs, fuel and filters might do the trick and is a good idea for any vehicle that has been sitting around for a while.

How do you reset the service light on a Chery J3?
Answered by Iain Kelly · 19 Sep 2018

Hold down your trip meter button of your Chery J3 while turning the ignition key (but don't start the car). Hold down the trip meter button for 10 seconds, then turn the ignition key off.

The spanner light should not be on when you next switch the car on.

J1 Chery 2013: Where can I get my car serviced?
Answered by Graham Smith · 19 Jul 2019

Try a Chery dealer. If that’s not possible an auto electrician should be able to help.

Who makes Chery Omoda 5 & in what country are they manufactured?
Answered by CarsGuide team · 26 Nov 2024

The Omoda 5 is produced by Chinese automaker Chery, and is produced in China, Malaysia and Iran. Australia examples are built in China. 

Trouble starting my 2014 Chery J3 1600cc
Answered by David Morley · 13 Sep 2024

In the old days, you’d probably be on the right track, but as a more modern car, your Chery doesn’t have a carburettor, it has electronic fuel-injection. But the symptoms align pretty neatly with a very common problem for fuel-injected cars; an electric fuel pump that has given up the ghost.

When that happens, there’s no way for the fuel to get from the tank to the engine and, as a result, the car simply won’t start. Pumps can fail suddenly and for no apparent reason, leaving you stranded where ever you happen to be.

I’d say about ten years is a pretty good innings for a fuel pump, so that’s where I’d start looking. Try this: When you turn the ignition on, you should be able to hear a faint buzz or hum as the pump starts taking petrol to the engine. If there’s no such noise, that’s another clue that the pump has died.

Of course, it could be something else – electrical, perhaps a fuse – but the fuel pump is a great place to start searching for the cause.

What is the ANCAP rating of a Chery J3?
Answered by Iain Kelly · 19 Sep 2018

The Chery J3 does not have an official ANCAP safety rating, which means it might have not ever been tested.

Why is the oil light on my 2011 Chery J11 beeping?
Answered by David Morley · 05 Aug 2024

This is the vehicle trying to tell you that the oil level in the engine is low and needs to be topped up to prevent damage to the engine. The engine has a sensor that is triggered when the oil level drops below a pre-determined level, at which point the oil level is not quite low enough to cause damage. If it continues to fall, however, that will change. So don’t drive the car any farther until the oil has been topped up.

By the way, all engines use some oil; it’s a normal part of the way an engine works. Some modern engines with low-friction internals will use a little more oil than some older engine designs, too, and this can catch some people out. But don’t panic, because this is one of the ways a modern engine saves fuel.

What you need to be aware of is how much oil the engine consumes as normal, and make sure that doesn’t start to increase which would indicate engine wear is occurring. For reference, the grade of oil you need to buy for a top-up in your Chery is a 10W50 fully synthetic.

Should I buy a 2024 Chery Omoda 5 GT?
Answered by David Morley · 14 Jan 2025

Chery claims that the Omoda 5 GT was only ever going to be a limited-run model which is why it’s been axed just about a year after it was originally launched. If you are still keen on the car, then buying a 2024 model is your only option, as production of the car stopped a few months ago.

To clear showrooms of remaining stock, Chery is offering a $3000 discount on the driveaway price of both the GT and GT AWD, so maybe that will sway your decision.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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