VW Touareg grinding noise

VW has earned a poor reputation for the way it deals with customers who complain, but it appears to have softened its stance in recent times after being subjected to intensive scrutiny in the media. In June the company ran full-page ads in newspapers all around the country, in which Managing Director, John White, stated that “If you are concerned about your Volkswagen vehicle due to this recent media coverage, for your peace of mind, Volkswagen Australia is offering a free inspection of your vehicle at any Volkswagen dealer throughout Australia.” I would take him up on his offer and have my vehicle inspected.