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Subaru Impreza 2011: Ongoing issues

Asked by Kane

Since taking delivery of my brand new 2011 Subaru Impreza in February I have had enough problems - broken steering, broken stereo, warped seats, failing lights, excessive petrol consumption, inability to start - to determine that my car is the 'Lemon' of the batch. Can you advise who best to take the problems to so Subaru will replace the vehicle?

Answered by CarsGuide

28 Jun 2011 Graham Smith

We don’t have ‘lemon’ laws in this country so you need to work through the laws in each state relating to consumer rights, and based on what you say has happened to your car you would appear to have a strong case against Subaru. Before you go that far, however, you should try to resolve your issues through the dealer, and if that fails, through Subaru.

Under the Australian Consumer Law introduced in January 2011, a consumer can request a refund or a replacement for persistent problems if the car doesn’t do the job it’s supposed to do.

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