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Chris ASKED THE GUIDE

Nissan Navara 2011: Servicing under warranty

I have recently taken out a three-year warranty with National Warranty Company on a 2011 Nissan Navara ST-R (4X4) D 22 MYO8 dual-cab turbo-diesel manual. The servicing requirements under the warranty state the servicing must be performed as per the manufacturer’s guidelines. Given that the vehicle has 214,000 km on the clock and I would be hard pressed to undertake 1000 km within a 3-month period, how often would I have to service the vehicle so as to adhere to the warranty requirements? The warranty has allowed for 12 Service Advice Records to be completed by a "qualified repairer" every 3 months. Is this not excessive? If I fail to adhere to the manufacturer’s guidelines, I run the risk of falling foul of the warranty, thus rendering me incapable of any future claims. Can you advise me?

The service interval for the Navara is 10,000 km or six months, whichever comes first, which is what I expect you must follow. I assume the Service Advice Records relate to the maximum number of mechanic visits you are covered for within a three-month period, which seems more than generous. If you are in doubt about the provisions of the warranty, call the company and clarify your concerns directly with them.

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