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Is Subaru obliged to fix this oil issue?

Asked by Jim Lawrence-plant

My 2013 Subaru Liberty has only done 85,000 km, but is using oil enough to make the warning light come on. It's using about 1.5 litres after about 10,000 km, which I find very worrying because it's only going to get worse. From what I read Subaru in America have had to fix this problem with all the FB20 and FB 25 motors, so being in Australia does it mean we have to wear the problem as we don't have the clout of America?

Answered by CarsGuide

26 Aug 2016 Graham Smith

The fact is we don't have the same clout as Americans do, that's because our consumer laws are weak. Your best course of action in the short term is to talk to your dealer about the problem, and have them do an oil consumption test to establish the actual oil usage. If the test proves your assertion that it's using too much oil you will then have good grounds on which to ask Subaru to do something about it.

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