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Holden Commodore 2005: Faulty airbag not under warranty?

Asked by Sean

When the SRS warning light on my 2005 Holden VZ SV6 recently came on I took it to a dealership, and the driver's airbag and clock spring needed to be replaced at a cost just under $1000. I asked Holden if they would assist with the cost due to the age of the vehicle, but was told that because the warranty had lapsed some years ago and also because it hasn't been serviced by a Holden dealership for four years there was nothing they would do. The car has done 115,000 km and has been serviced to the book by a reputable service centre, do you think it is reasonable that an airbag assembly only lasts seven years?

Answered by CarsGuide

22 Feb 2013 Graham Smith

It is unusual that the airbag required replacing so soon, but the car is going on for eight years old and, as Holden said, the warranty expired some time ago. Where it was serviced wouldn't have had any influence on the failure, what Holden was telling you was that because you hadn't had it serviced at one of their dealers they would not consider a goodwill payment.

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