Ford Territory housing mount

Ford Ford Advice Ford Territory Ford Territory Advice Ford Territory 2007
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My 2007 Ford Territory has only done 140,000 km and has just snapped the housing mount bolt off the diff. I brought a 3-year warranty with my car through Allianz when I brought it six months ago and now they are trying to tell me that it's not covered because its not a common problem! What should I do?

Check the warranty document first, then ask the insurance company to show the provision that states it only covers "common" failures. Sounds like BS to me.

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