At 60,000km a brake-system fault error in my 2022 Haval H6 has come up. The service centre can't pick up the reason and now they want to book my car in for two days to try to figure it out.
Although it’s an inconvenience to lose your car for any length of time, it might be the only way the service team can diagnose the problem and attempt a fix. We like to remind each other that car makers have obligations under consumer law, but it also pays to remember that, as the consumer, you also need to give the manufacturer the opportunity to put things right if it can.
The best solution would be for the dealer to provide a courtesy car while yours is in dry dock.