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Ask Smithy Xtra Windscreen crack in new Swift

Asked by Alan Bushell

For no apparent reason a crack has developed in the windscreen of my new 2010 Suzuki Swift. It started from the top centre and grew larger over the course of one day. The screen has not been hit by a stone or anything else. The dealer tells me there is no known problem with this model and was of no help whatsoever other than hoping I have auto glass insurance. Are you aware of any such issue?

Answered by CarsGuide

6 Jul 2010 Carsguide.com.au

We haven’t had any other reports of a problem, but it could be that the windscreen is too tight in the opening, and given the cold weather of recent weeks, the flexing in the body could be enough to initiate a crack. I would not accept Suzuki’s explanation and press for a proper investigation.

 

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