BYD Problems

Are you having problems with your BYD? Let our team of motoring experts keep you up to date with all of the latest BYD issues & faults. We have gathered all of the most frequently asked questions and problems relating to the BYD in one spot to help you decide if it's a smart buy.

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What Country is the BYD Atto 3 made?
Answered by CarsGuide team · 26 Nov 2024

The BYD Atto 3 is built in China, Thailand and India, with Australian examples being produced in China.

Who makes BYD Seal and what country are they manufactured?
Answered by CarsGuide team · 26 Nov 2024

The Seal is built by Chinese automaker BYD in China.

The BYD Seal can be charged according to two different methods at home, the fastest being through a 7kW AC wall unit. These can cost anywhere from $800 to $2000, with additional charges depending on your energy provider and the state you live in. On average in Australia, at home costs range between 21 to 36 cents per kW, while there are no additional charges if your charger is hooked up to a renewable source such as solar. The overall charging time on the Dynamic variant is nine hours, while that time extends to 12 hours on the Premium and Performance variants. The other method is a standard AC wall socket, which charges at a standard rate of 240V. BYD says this will take 17 hours on the Dynamic or 23 hours on the Premium and Performance. That said, public charging stations are by far the quickest.

Best EV options under $65,000
Answered by David Morley · 27 Jun 2025

Your budget puts you into some good EVs with decent range including the BYD Seal, Cupra Born, Hyundai Ioniq 5, Polestar 2 (just outside your budget), Tesla Model 3 and others.

Resale value is the big unknown at the moment with many used-car buyers wary of the potential costs of replacing the EV battery sometime in the future.

The future-proofing thing is debatable, too, and experts reckon EV technology is still in its infancy and has a long way to go. If that’s the case, then today’s EVs might seem like Model T Fords in the near future. It all remains to be seen and rests partly on the willingness of the Australian government to get serious about the EV infrastructure necessary for the tech to become viable for more people.

How to charge BYD Dolphin (how long & cost)?
Answered by CarsGuide team · 26 Nov 2024

The BYD Dolphin can be charged according to two different methods at home, the fastest being through a 7kW AC wall unit. These can cost anywhere from $800 to $2000, with additional charges depending on your energy provider and the state you live in. On average in Australia, at home costs range between 21 to 36 cents per kW, while there are no additional charges if your charger is hooked up to a renewable source such as solar. The overall charging time on the Dynamic variant is six hours, while that time extends to eight hours on the Premium variant. The other method is a standard AC wall socket, which charges at a standard rate of 240V. BYD says this will take 23 hours on the Dynamic or 30 hours on the Premium. The quickest method overall is at a public charging point. A DC fast charger with 50kW capacity will see a 0-80 per cent charge in 45 minutes on the Dynamic variant, rising to 60 minutes on the Premium variant. A DC fast charger with 100kW+ capacity will see that time drop to 36 minutes on both variants. Costs depend greatly depending on location, whether it is a peak period or not, and what the charger’s capacity is, though you should never pay more than $40 for a full charge.

The BYD Atto 3 can be charged according to two different methods at home, the fastest being through a 7kW AC wall unit. These can cost anywhere from $800 to $2000, with additional charges depending on your energy provider and the state you live in. On average in Australia, at home costs range between 21 to 36 cents per kW, while there are no additional charges if your charger is hooked up to a renewable energy source such as solar. The overall charging time on the Standard Range variant is seven hours, while that time extends to nine hours on the Long Range variant. The other method is a standard AC wall socket, which charges at a standard rate of 240V. BYD says this will take 25 hours on the Standard Range or 30 hours on the Long Range. The quickest method overall is at a public charging point. A DC fast charger with 50kW capacity will see a 0-80 per cent charge on the Standard Range variant reached in 50 minutes, rising to 60 minutes on the Long Range variant. A DC fast charger with 100kW+ capacity will see that time drop to 40 and 42 minutes, respectively. Costs depend greatly depending on location, whether it is a peak period or not, and what the charger’s capacity is, though you should never pay more than $40 for a full charge.

2026 BYD Shark 6: 32,000 examples of the plug-in hybrid Ford Ranger and Toyota HiLux rival recalled
By Jack Quick · 16 Sep 2026
BYD is recalling 32,009 examples of its Shark 6 plug-in hybrid (PHEV) dual-cab ute in Australia due to the potential abnormal wear of the spare wheel assembly. This recall affects BYD Shark 6 examples produced between August 29, 2024 and June 15, 2026. BYD has clarified that this recall doesn’t relate to all Shark 6 examples and only certain examples. “For involved vehicles, BYD has identified that in certain circumstances incorrect installation of the spare wheel, incorrect positioning of the spare wheel tray or insufficient fastening torque may cause abnormal wear of the spare wheel support cable,” said BYD Australia in its recall notice. “Continued movement and friction during vehicle operation may cause the cable to fail, resulting in spare wheel detachment. “This may create a hazard to other road users and potentially cause serious injury or death.” If you own an affected vehicle, BYD will replace the spare wheel lifter assembly with an updated design, free of charge. BYD estimates that this fix will take around 30 minutes, but this depends on the dealer’s work schedule. BYD Australia is urging Shark 6 owners that are affected by this recall to remove the spare wheel from their vehicle if they wish to continue driving it. The company will contact affected Shark 6 owners and provide details regarding the recall. It urges owners to keep their contact information up to date. This notification will come via an email, but customers with the BYD app may also receive a notification there. From here you will be prompted to contact your BYD dealer as soon as possible. If you have further questions, you can contact BYD Customer Care on 1800 888 298 from Monday to Friday 9:30am-5:30pm AEST.
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Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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