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Kia Sorento 2008: Electronics replacement under warranty?

Asked by Shane W

Several months ago I bought a 2008 Kia Sorento from a Ford dealer. During the 3-month warranty period I raised an issue of the ESP light coming on. The dealer asked Kia what to do and cleared the fault codes. This temporarily fixed the problem, but since then I had a service at Kia and they too cleared the codes. Then recently I took it back and found out that it needs both an ABS and 4WD module, which are causing the code issue. As this issue was first identified within the 3-month and 5000 km period under Queensland statutory warranty law do I have any recourse with the Ford dealer I bought it from given its now out of warranty period and it's been serviced elsewhere albeit with the manufacturer?

Answered by CarsGuide

8 Jan 2016 Carsguide.com.au

If you have records showing when you reported it to the Ford dealer I would think you have some claim, although it's a little unclear because you've since had it worked on by other people. I think you'll be battling to get any compensation, but by all means give it a go.

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