Problems with Jeep and extended warranty

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Problems with Jeep and extended warranty

Jeep Jeep Advice

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I have had a number of issues with my 6-month-old Jeep having to take it back six times for a range of faults varying from poor servicing and straight-up manufacturer defects. I've requested a replacement vehicle, but was told that is next to impossible. I was told I could get an extended warranty, but maybe only 12 months. Why can't I get five years like other manufacturers? Is my request for a new vehicle asking too much? Should I be expecting faults?

Answered by CarsGuide

3 June 2016

Graham Smith

The carmaker is required to make a reasonable attempt to fix the problems that arise. If that has been done, and it seems that it has, you have no chance of getting a replacement vehicle. Replacing a vehicle almost never happens, so don't pin your hopes on that happening. You can get an extended warranty for longer than 12 months; the dealer should be able to do that for you. Although you might be feeling let down by your current experience with the Jeep it doesn't mean that you will have more problems gong forward.

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Problems with Jeep and extended warranty

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