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How can Audi replace the 'Megatronics' unit in my 2012 Audi Q3 Quattro?

Asked by Cam

The 'Megatronics' unit in my 2012 Audi Q3 Quattro recently died and needed replacing at a cost of nearly $6000. I've phoned Audi Australia to discuss my options of which after first conversations aren't very helpful. Can you advise my rights in this situation? It just seems crazy that a premium car with such low km could have such an expensive hardware failure. Surely there's a consumer expectation or statutory warranty given the low km and expensive car?

Answered by CarsGuide

18 May 2018 Graham Smith

It is a six-year-old car and things can go wrong with them, no matter the price tag when it was new. All carmakers have a responsibility under law even after their own warranties have expired, so you could try and negotiate a deal with them over the unit, but I doubt you’ll succeed.

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