Ford Focus 2014: Shuddering in the transmission
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Asked by Judith
Answered by CarsGuide15 Mar 2019
Ford has a responsibility to fix the problem, and they seem to have tried, but failed on five separate occasions. The next step is to contact Ford directly (13 3673) and lodge a complaint about the problem and your concerns with the dealership. If that doesn’t elicit a satisfactory response contact the ACCC and ask for their advice on further action you could take.
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