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    Delayed delivery of Jeep parts

    Jeep Jeep Advice Jeep Cherokee Jeep Cherokee Advice Jeep Cherokee 2012

    My daughter bought a new Jeep Cherokee Sport in 2012 but two months ago was involved in a collision that caused damage to the bumper, grille, bonnet and nearside front guard. The car went a couple of days later to the insurance company's appointed repairer — where it remains, awaiting the delivery of parts from the US. It was to take six to eight weeks. Despite several follow up-phone calls, during which I feel I was being fobbed off, we're no closer to having the car repaired and returned.

    Answered by CarsGuide
    31 May 2015
    Carsguide.com.au

    Fiat Chrysler Australia boss Pat Dougherty replies: "I have asked my guys to expedite and we will call Mr Haman directly to advise. If there is a delay for any reason I will call (the US supplier) to get it resolved."

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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