I bought my Suzuki Swift Sport in 2013 and have a three-year/100,000km warranty. I cover a lot of kays a week and spend about an hour a day in stop-and-go city traffic. In hot weather, when I put my foot down there would be no acceleration — I would have to pull over and pump the pedal for about 15 seconds before it would go again. The dealership said no problem was found after taking it for a drive around the block. In winter, I had no problem. Then, driving home, there was a loud bang and all of my warning lights came on. I got Suzuki to tow the car in and, after running diagnostics for the last week, they have found that the transmission has given up. Since I am at 94,000km and still in the three years I thought the warranty would cover it. But they are claiming that since I missed the 50,000km service, even though I've had the major 80,000km service, it will void my warranty.
There is good news. Suzuki's Ruth John says: "In the case of a manufacturing defect within the warranty period, Suzuki Australia will certainly honour the warranty. In terms of the missed service, it isn't an issue in this case as the missed service in no way contributed to the transmission issue."