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    Any solutions to a shuddering clutch on a 2014 Ford Focus Trend?

    Ford Ford Advice Ford Focus Ford Focus Advice Ford Focus 2014

    Could you advise on the following issue we are having with our 2014 Ford Focus Trend? The vehicle has a very bad clutch shudder on takeoff and when changing up and down through the gears. The vehicle has been to the local Ford dealer seven times for this concern, where they have carried out various PCM and TCM software updates, the clutch assembly was replaced at 19,000km and is to be replaced again now at 35,000 km. My wife no longer feels safe to drive this car. Do you know if there is a solution to this defect?

    Answered by CarsGuide
    3 August 2017
    Graham Smith

    It seems there is no fix for this problem. Ford has come under intense scrutiny for its handling of the problem and treatment of customers with problem cars. Even the ACCC has decided to get involved, which is very rare. You could ask Ford for a refund or a replacement car, but as the ACCC chairman pointed out the deal Ford offers customers looking to get out of their cars isn't a great one. If you don't get any satisfaction from Ford go to the state government's consumer affairs department for advice, or call the ACCC.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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