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What's the difference?
Australia’s small van class (under-2.5 tonne GVM) is a three-way fight between the Peugeot Partner, Renault Kangoo and Volkswagen Caddy Cargo.
All are well designed for light delivery work but in 2023 Germany’s sole contender enjoys a dominant lead over its French rivals.
Recent industry sales figures show the current Caddy 5 (or fifth-generation) range commands 74 per cent of sales. In other words, three out of every four new small vans sold in Australia are displaying a VW badge!
Clearly, the Caddy must be doing something (many things) right to maintain this level of dominance. We recently spent a working week with a petrol-powered Cargo, equipped with the latest MY23 safety upgrades, to find out why.
The VW Transporter has been in production for more than 70 years, as its bloodline can be traced back to the original rear-engine split-window ‘Kombi’ launched in 1950. So, during those seven decades, the German manufacturer has no doubt learned a thing or ten about building light commercial vans.
The current T-series of Transporters was launched in 1990, which was the first of six generations culminating in the current T6 range, that comprises not only work-focused vans but also people-mover, campervan and cab-chassis variants.
VW recently released a 6.1 version of vans and people-movers. That decimal point brings significant upgrades of standard safety equipment, headlined by City Emergency Brake (CEB), plus new variants. We recently put a Transporter 6.1 to work for a week and discovered a very capable mid-sized (2.5 to 3.5-tonne GVM) van with few flaws.
The VW Caddy Cargo feels sporty and is undeniably fun to drive with its lively engine and responsive handling. But that doesn’t detract from its light workhorse capabilities.
Given the choice, we’d prefer the TDI320 turbo-diesel’s superior torque, payload and fuel economy, but for $2000 less this turbo-petrol version with enhanced safety still has plenty of appeal for small van buyers.
The Transporter boasts a level of mechanical refinement, engine performance, ride quality, heavy load-carrying ability and general driver comfort that sets a high benchmark in this category. If not for its lack of an ANCAP rating and unacceptably high internal noise levels at highway speeds, it would be hard to fault.
Our SWB test vehicle has a 2755mm wheelbase and compact 4500mm length.
Its front-wheel drive chassis, which shares some architecture with the iconic Golf sedan, rides on simple but robust MacPherson strut front suspension, a coil-spring beam rear axle and four-wheel disc brakes.
With electric power-assisted steering, it has an 11.4-metre turning circle (larger than we expected) and load access is through asymmetric rear barn-doors and a kerbside sliding door.
The dash has a clean and minimalist look given that most functions including heating/cooling are controlled via the central touchscreen, which, like a phone, can be fiddly and therefore distracting while driving.
However, it does at least retain traditional rotary dials for audio volume and radio tuning.
The moulded composite bulkhead between cabin and cargo bay, with its mesh-protected central window, is effective as a cargo barrier and in minimising noise from the load area.
However, it appears Volkswagen has also fitted noise-absorbing fixtures over the rear wheel housings, which combined with the bulkhead, create civilised cabin acoustics.
Even so, tyre noise can still be intrusive at highway speeds on coarse bitumen surfaces.
Our test vehicle’s 3400mm wheelbase is 400mm longer than the standard model, resulting in a corresponding increase in overall vehicle length to 5304mm and a 300mm increase in turning circle to 13.2 metres.
Its 1904mm width is an easy fit in most loading zones and the standard roof’s 1990mm height means it can access most underground and multi-storey carparks which typically cap vehicle heights under 2.2 metres. It comes standard with a kerbside cargo bay sliding door and single-lift tailgate.
The well-developed front wheel-drive chassis is simple and robust with MacPherson strut front suspension and semi-trailing arm coil-spring rear suspension, the latter equipped with stout rubber cones inside the spring coils to provide a second stage of support under heavy loads. Optional heavy-duty and rough road suspension packages are also available. Brakes are four-wheel discs.
You can always pick a van designed for hard work by the amount of black plastic in body areas prone to high wear and/or scrapes, chips and dents and the Transporter has most of those covered, including the front and rear bumpers, lower rear pillars, hubcaps, door handles and mirrors.
The cabin has a back-to-basics look and feel as highlighted by numerous plastic caps blanking dashboard slots where switches are fitted to higher-equipped models. However, it has most of what you need and none of what you don’t for this working role. Even so, the lack of fold-down inboard armrests and a driver’s left footrest are notable omissions and both would be welcome for long stints behind the wheel.
The Caddy’s 1433kg tare weight and 2150kg GVM result in a 717kg payload rating.
Up to 100kg can be legally carried on the roof, where external anchorage points covered by protective caps are provided for installing roof racks or rails.
It’s also rated to tow up to 1500kg of braked trailer but VW does not publish a GCM (Gross Combination Mass) rating, so we don’t know how much it can legally carry and tow at the same time.
The versatile cargo bay, which offers 3.1 cubic metres of load volume, is 1797mm long, 1614mm wide and 1272mm high. With 1230mm between the wheel housings, it can carry either a single 1165mm-square Aussie pallet, one 1000 x 1200mm Euro 3 pallet or two smaller 800 x 1200mm Euro pallets.
All can be loaded through the rear barn-doors, with 180-degree opening for easy forklift access. The sliding side-door’s opening is only 695mm, partly due to intrusion of the bulkhead, so kerbside access is only for smaller items.
There are six load anchorage points and even though the cargo bay’s walls and doors are lined to mid-height, there’s no protective floor covering, which we would recommend to avoid unsightly dents and scratches. There’s also bright LED lighting and another handy 12-volt outlet.
Driver and passenger have plenty of cabin storage with large bottle holders and bins in each door, dashboard bins, a large glove box, full-width overhead storage shelf and a centre console offering four open storage nooks and dual small-bottle/cupholders.
With its 1865kg tare weight and 3000kg GVM, our test vehicle has a genuine one-tonne-plus payload rating of 1135kg and up to150kg of that can be carried on the roof. It’s also rated to tow up to 2500kg of braked trailer but that would require a sizeable 583kg reduction in payload to avoid exceeding the 4917kg GCM or Gross Combination Mass, which is how much it can legally carry and tow at the same time. Or you could keep the full payload and reduce the towing limit instead, from 2500kg to 1917kg, which may be a more useful compromise depending on work requirements.
The cargo bay, which offers 5.0 cubic metres of load volume, is 2975mm long, 1700mm wide and 1410mm high with 1244mm between the rear wheel housings. That means it can carry two 1165mm-square standard Aussie pallets, or up to three 1200 x 800mm Euro pallets, secured by a choice of eight load-anchorage points. However, the single-lift tailgate could make rear forklift access tricky, depending on forklift design and reach. The sliding door has a generous 1017mm opening for kerbside loading.
Although the load floor is bare and there’s no standard cargo protection for driver and passenger (optional rubber load floor mats and cargo barriers are available), the cargo bay walls and doors are lined to mid-height and the roof is also lined, with two roof lights providing ample illumination.
Cabin storage includes a large-bottle holder and huge storage bin in each front door, with a narrower second-tier storage shelf above which is ideal for holding smaller items like wallets, keys etc.
The dash provides another small-items cubby to the right of the steering wheel and the top dash-pad has small-bottle/cup holders at each end plus a steeply-angled open tray on the driver’s side which is ideal for storing clipboards, paperwork etc.
There’s no overhead sun-glasses holder but the passenger side of the dash offers two tiers of open storage and a large glovebox, plus another small-bottle/cup holder to the left of the gearshift console. An overhead storage shelf would be handy, given that there’s no centre console.
The Cargo range offers eight variants (10 if you include the Crewvan) with a choice of petrol or diesel engines, manual or auto transmissions and two wheelbase lengths comprising Standard (SWB) and Maxi (LWB).
Our test vehicle is the Cargo SWB, equipped with a 1.5-litre turbocharged four-cylinder petrol engine and seven-speed dual-clutch automatic for a list price of $39,990.
Externally you get a no-frills workhorse designed for hard work, with ample dark grey plastic in the usual places where bumps, scrapes and wear occur, including the bumpers, door handles and door mirrors.
However, at least there are silver plastic wheel covers (easy to replace if damaged) to add some bling to its robust 16-inch steel wheels and 205/60R16 tyres, with a full-size spare.
There’s also work-focused rubber flooring in the cabin as you’d expect, which is in stark contrast to numerous creature comforts you might not expect like keyless start, height/reach adjustable leather-rimmed steering wheel, adjustable lumbar support on both bucket seats, heated door mirrors, a reversing camera, rear parking sensors and separate cabin/cargo bay locking.
There’s also standard wireless smartphone charging, two 12-volt accessory outlets and a pair of USB-C ports, plus a four-speaker multimedia system with 8.25-inch colour touchscreen and multiple connectivity including Apple and Android devices.
However, in stark contrast to this tech, there’s no AM radio band. Go figure.
Our test vehicle is the long wheelbase variant with standard roof height, TDI340 turbo-diesel engine and seven-speed dual-clutch automatic transmission for RRP $47,990. This compares to higher-selling mid-sized turbo-diesel rivals like the Ford Transit Custom LWB 340L with six-speed auto ($47,590), Hyundai iLoad with six-speed auto ($42,710) and segment-leading Toyota HiAce LWB with six-speed auto ($45,240).
It's basic and work-focused as you’d expect, from its 16-inch steel wheels and 205/65R 16C tyres with full-size spare to its cloth seats and tough rubber floor covering in the cabin. However, that doesn’t mean you miss out on some useful and welcome creature comforts, like a leather-covered steering wheel with height/reach adjustment and infotainment controls, driver’s seat adjustable lumbar support, halogen daytime running lights (DRL), rain-sensing wipers, heated tailgate window with washer/wiper, multi-function driver’s display, four-speaker infotainment system with 6.5-inch touchscreen and multiple connectivity including Apple CarPlay/Android Auto plus lots of standard safety tech.
There’s also heaps of factory options available to help tailor a Transporter to suit an owner’s specific requirements including different cargo bay door and window configurations (including twin rear barn-doors), front passenger bench seat with under-seat storage, higher-spec infotainment systems and lots more.
The spirited and economical 1.5-litre four-cylinder turbocharged petrol engine produces its maximum 84kW across a 1500rpm-wide power band between 4500-6000pm.
Torque enjoys similar band width as its 220Nm is served at full strength between 1750-3000rpm, which showcases this little engine’s impressive flexibility.
The seven-speed dual-clutch automatic offers three drive modes comprising Drive, Sport and Tiptronic; the latter for manual-shifting using the steering wheel-mounted paddles. There’s also an electronically-controlled automatic locking diff.
This engine and transmission combination is the jewel in the Transporter crown with its energetic, flexible and efficient performance. The 2.0 litre, four-cylinder, direct-injection TDI340 turbo-diesel meets Euro 6 emissions using AdBlue and produces 110kW between 3250-3750rpm and 340Nm of torque across a 1500rpm-wide torque band between 1500-3000rpm.
The closely-spaced ratios in the seven-speed dual-clutch automatic are tailored to get the most out of this willing engine, with crisp and virtually seamless shifting. It also offers the choice of manual sequential-shifting, when hauling heavy loads in hilly terrain or simply for those wanting a more ‘sporting’ driving experience, but the seven-speeder usually does its best work when left to its own devices.
VW claims an official combined figure of 6.2L/100km and the Caddy’s dash display was claiming 7.2 at the end of our 252km test, of which about one third was hauling its maximum payload.
After crunching the numbers from tripmeter and fuel bowser readings, our own figure was very close to the Caddy’s at 7.4L/100km.
So, based on our figures, you could expect a ‘real world’ driving range of around 670km from its 50-litre tank using 95 RON fuel.
We covered 283km (with auto start/stop disabled) which included about one third of that distance with a maximum payload. The dash display was claiming an average combined consumption of 8.1L/100km when we stopped to top-up the 80-litre tank. Our own figure calculated from fuel bowser and tripmeter readings came in even lower at 7.7 and both undercut VW’s official combined figure of 8.3L/100km. Needless to say, that’s outstanding real-world economy, which based on our figures should deliver a huge driving range of 900-1000km from its sizeable 80-litre tank. Possibly even further with auto start/stop enabled.
It may be a small vehicle but people of most shapes and sizes can find a comfortable driving position thanks to its spacious cabin with ample headroom, comfortable and supportive bucket seating with adjustable lumbar support and a big left footrest. Rake adjustment for the seat’s base cushion would make it even better.
Although it looks like a back-to-basics workhorse it doesn’t drive like one, particularly when unladen.
It feels more like a car than a van and is quite engaging (dare we say sporty) with its combination of firm but supple suspension, nicely weighted and communicative steering through the delightful leather-wrapped wheel and reassuringly strong retardation from a quartet of disc brakes.
It has less power and torque than its TDI320 turbo-diesel sibling and both peak values are accessed further up the rev range, so it must maintain higher rpm than the diesel for optimum performance which is typical of small turbo-petrol engines.
The sweet-shifting seven-speed dual-clutch automatic makes this easy to achieve, though, particularly when you have the option of manual paddle-shifting.
The gearing also ensures low engine stress at highway speeds, requiring only 2000rpm to maintain 110km/h.
Although its agility is great for zipping through busy traffic or down narrow city lanes for delivery work, unfortunately it can’t erase the huge blind-spot over the driver’s left shoulder caused by the cabin bulkhead and, beyond that, the solid cargo bay walls.
The passenger-side door mirror is not large enough for adequate visual coverage of this hazardous zone. Although blind-spot monitoring and rear cross-traffic alert are available as pricey options, we reckon they should be standard issue for not only our test vehicle but all solid-walled vans.
To test its load-carrying, we inflated the tyres to the 42psi cold pressures recommended on the placard and forklifted 415kg into the cargo bay.
With our crew of two, that equalled a 575kg payload that was about 140kg under its peak rating (we would have loaded more but weights were in short supply on the day).
Even so, the rear coil springs only compressed about 45mm, which was no different to when we loaded a similar model with more than 700kg. The rear suspension felt slightly firmer but still supple under this weight, maintaining safe and predictable handling.
It also performed well on our 13 per cent gradient, 2.0km-long set climb at 60km/h, self-shifting down to a suitable gear and easily hauling this load to the top.
Engine-braking on the way down, in a manually-selected second gear, was minimal at best requiring several brake applications to keep it under the posted 60km/h speed limit.
However, this is typical of small displacement motors with heavy loads on their backs.
Four-coil suspension provides a noticeably supple unladen ride quality, which is impressive for a commercial vehicle with a one-tonne payload rating. It also feels sure-footed and well planted on the road, particular on the many wet roads we encountered during a rain-affected week of testing.
With its upright steering wheel angle and nicely-weighted steering feel, it offers a comfortable almost car-like driving experience. The driver’s seat has height, backrest rake and lumbar adjustment; there’s no rake adjustment for the base cushion but it doesn’t really need it. There are also clear eyelines to all mirrors, a nicely-positioned gearshift and an uncluttered dashboard/instrument layout that’s easy to read and operate.
The 2.0 litre turbo-diesel has energetic response in its peak torque band between 1500-3000rpm, where most city and suburban driving occurs. Snappy, seamless up-shifting occurs between 1500-2000rpm, providing brisk acceleration with excellent fuel economy. At highway speeds, good gearing ensures the engine needs only 1800rpm to maintain 100km/h and 1900rpm at 110km/h.
We only have two criticisms. One is the size and limited wide-angle effect of the left-side mirror, given the huge blind-spot that a solid-walled long wheelbase van like this creates over the driver’s left shoulder. Although the Transporter is (thankfully) equipped with blind-spot monitoring, a larger kerbside mirror with a more convex shape to increase its angle of view would be welcome.
The other is high internal noise levels at highway speeds emanating from the rear wheel housings. On some grades of coarse bitumen it can sound like the roar of a jet engine, which is too loud for sustained periods and could be a deal-breaker if you do a lot of highway work. We have recently tested rival vans without cabin bulkheads which have appreciably lower cargo bay noise levels at similar speeds (most notably a Chinese brand), so it can be done.
A maximum five-star ANCAP rating applies to all Cargo variants built from July 2022.
The Caddy Cargo offers numerous safety features headlined by seven airbags and AEB, along with new MY23 upgrades comprising 'Lane Assist' and 'Front Assist'.
Lane Assist operates above 60km/h to provide steering correction when the vehicle appears to be leaving the lane without the driver using the turn signal.
Front Assist detects cyclists/pedestrians plus oncoming traffic when turning at an intersection and can apply autonomous braking to avoid a collision.
There’s also a reversing camera and rear parking sensors, daytime running lights, non-adaptive cruise control, a driver fatigue alert system and more.
There's no ANCAP rating but the Transporter 6.1 adds to an already extensive list of active and passive safety with the following features now standard: front assist with city emergency braking (aka low-speed AEB), crosswind assist, side-assist including blind-spot monitoring/rear cross-traffic alert and multi-collision brake. There’s also driver and passenger front and side curtain airbags plus lots more.
The Volkswagen Caddy Cargo is covered by a five year/unlimited km warranty with 12 months roadside assist.
Scheduled servicing every 15,000km or 12 months whichever occurs first.
Total capped-price servicing for five years/75,000km is $3142, or a pricey average of $628 per year.
However, VW offers an upfront five-year care plan that represents a $1492 saving (that’s almost 50 per cent) for the same service period.
Five years/unlimited km warranty with 12 months complimentary roadside assist. Scheduled servicing every 12 months/15,000km whichever occurs first. Capped-price servicing for first five scheduled services up to five years/75,000km of $3082.