Toyota Kluger VS Volkswagen Tiguan
- Quiet and refined
- GX is well-specified
- GXL and Grande are pricey for not much benefit
- Deeply ordinary entertainment system
- Spacious cabin
- Big boot
- Feels plush
- Safety pack still optional on base car
- Expensive servicing
- Low speed hesitancy
Like the statues of Easter Island, the Toyota Kluger casts a huge shadow over the Australian motoring landscape. It's a strong seller for Toyota, having been around for ages and is one of three large SUVs in Toyota's armory next to the evergreen Prado and disappointing Fortuner.
Competition, of course, is growing ever more fierce. Hyundai is about to drop a new Santa Fe, the Kia Sorento gets better every year and more manufacturers are joining the party. Most notably, Mazda's CX-9 is also loaded with safety gear and a potent 2.5-litre turbo engine.
The intensity of the battle became apparent in my esteemed colleague Matt Campbell's recent comparison test where the Kluger came last behind the Kia Sorento and Mazda CX-9, thanks largely to Toyota's reluctance to fit the same advanced safety features.
They heard Matt (that's what he reckons, anyway) and recently added some important safety tech to the 2018 Kluger. Let's have a look to see if it's enough.
|Fuel Type||Regular Unleaded Petrol|
The lower grades of the Volkswagen Tiguan range have been removed, with the German brand deciding to focus on high-end customers in the mid-size SUV segment with a petrol-only, all-wheel-drive-only line-up.
The five-seat Tiguan model range was pared back to just two models for 2019 - the 132TSI Comfortline and the 162TSI Highline, which were the best-sellers though 2017 and 2018 anyway. And then there’s the special-edition Wolfsburg version, which we have here.
|Engine Type||2.0L turbo|
|Fuel Type||Premium Unleaded Petrol|
The 2018 Kluger is still a very solid car, with tons of room for you and your things. And your family and their things. It remains way out in front (although the new Santa Fe is lurking menacingly) and the boost in safety gear will help ensure it stays there.
The pick of the range is still the GX which is now a much stronger proposition with the extra safety features. There's little of real interest in the higher models, you can't get better headlights (a curious state of affairs) or a better stereo, so it's difficult to understand the appeal.
The Kluger will serve you and your family well in a solid and unspectacular way. Given most of us like that in our cars, it's easy to see why it's a hit.
Does the Kluger's new safety focus do enough to lure you away from the competition? Tell us what you think in the comments below.
The Volkswagen Tiguan 2019 may be more expensive than in previous years, but that better reflects its standing as one of the best mid-sized SUVs in the segment.
If you splurge on the 162TSI you’ll be getting a quicker family hauler, but it may not be essential to your needs. The value on offer in the 132TSI Comfortline is hard to ignore, too. But if you want the best-looking version, you really ought to get in quick to snap up one of the 500 Wolfsburg Edition versions.
Do you think VW has made the right move by dumping base models and diesels? Tell us what you think in the comments section below.
The Kluger is handsome in a squared-off, what-are-you-looking-at kind of way. That big bluff front-end makes the car look rather bigger than it is, which is quite an achievement because it's pushing two metres wide and 1.73m tall. It's not the longest in its class, though, coming in at 4.89m.
Despite it hailing from the US, it's not too blinged-up, but neither is it CX-9 pretty. Some might find the grille reminiscent of a krill-hoovering whale or Bane from Batman, but it's certainly distinctive.
The cabin is like the exterior - nothing flash, but what you see is what you get. Materials are mostly pretty good and it leans towards thoughtful and practical rather than sexy. Normally I'd say, "just like me", but I'm none of these things.
The interior dimensions of the big bruiser match its eclipse-causing exterior. No matter your size - well, within reason - you'll find plenty of space in the first or second rows. The third row features decent space for kids and very patient adults for short trips.
The 2019 Tiguan range does away with one of the most disappointing elements it had since launch - halogen headlights. Now, with only two grades permanently available, LED headlights and daytime running lights are standard. Thank you, VW.
The exterior design of the Tiguan line-up is largely unchanged compared with when this generation launched in Australia back in 2016, so it’s probably due for a mid-life facelift soon. But even so, it still looks pretty fresh, and in Wolfsburg spec it gets people’s attention.
I’ve always been partial to the R-Line package on the Tiguan, which essentially adds a lower body kit to it. Admittedly there’s no outlandish rear spoiler or rear diffuser, and with ground clearance of 201mm you won’t need side steps. VW Australia has previously offered the more off-road focused Adventure model with underbody protection, if that’s your persuasion.
It manages to look sporty but still be smart, with a big glasshouse that doesn’t taper up like some - meaning better vision for the driver and rear occupants. The piano-black exterior trim highlights look terrific… if you can keep the car clean.
In terms of dimensions, the Tiguan is 4486mm long on a 2681mm wheelbase, 1839mm wide and 1658mm tall. The length extends by 4mm and the width by 20mm for the R-Line pack, because of the body kit, and the track is 10mm wider front and rear, too.
Remember, if you need more size, there’s always the Tiguan Allspace, which has a seven-seat layout but is a bit longer and taller to allow for more generous interior dimensions.
Check out the images to see if you like the R-Line leather trim of the Wolfsburg, or would prefer cloth.
The big question people ask me about the Kluger is "How many seats are in there?" - every Kluger packs seven seats, with two flip-up seats in the boot. Boot space dimensions are obviously dictated by whether they're up or down. With the seats down, you've got a decent 529 litres, leaving you with good luggage capacity and a cargo cover to keep it all hidden away. Lift the seats with the straps and you've got just 195 litres, about the same as a small hatchback.
Put the second and third rows down and Toyota says you'll have 1117 litres, but I reckon that's conservative.
The cabin is well-planned for families. Every row features cupholders - front and middle rows have a pair each, while those banished to the third row score two each, a total of eight across the car.
Back in the front row, the tectonic split in the dashboard is lined with a soft rubbery material, making it a great place to sling phones, keys and odds and ends. Between the seats is a massive 24-litre storage bin that a small grandparent could ride in. On second thoughts, that's probably not a great idea.
The VW Tiguan is one of the most practical SUVs in its segment, with tremendous use of the space available.
The cabin is comfortable and considered, with good storage throughout: there are big lined pockets with bottle holders for all four doors, map pockets in the back, a spot for your phone/wallet/keys in front of the gear shifter, and the cup holder count is good: two (plus a bit of extra space) up front, and two in the back in the fold-down armrest.
The media screen in the high-spec model lacks a volume knob, which can be annoying for passengers (the driver has controls on the steering wheel), but otherwise the system is pretty good. Our car had no issues with Bluetooth phone pairing or audio streaming, the nav system was pretty simple to use, and the phone mirroring (Apple CarPlay / Android Auto) worked great. The sound system is pretty good, too.
The presentation of the cabin is classy and simple, with a nice mix of materials across the high part of the dashboard, predictable placement of intuitive controls, and, with that bigger media screen, it looks plush enough.
The seats offer a decent range of adjustment and are reasonably comfortable, if a little flat when it comes to side bolsters. In the back, there is more than enough space for someone my size (182cm) to sit behind a similarly sized occupant up front, with good knee and foot room, while headroom is superb. And yes, you can fit three adults across if you need to.
The boot space is excellent, with up to 615 litres (VDA) of luggage capacity available with five seats up, and 1655L with them folded down.
The boot dimensions are also flexible in size because the second row slides fore and aft, meaning if you have tall backseat occupants you can shrink the boot space a little to improve legroom - and even in that setup the boot is bigger than a Mazda CX-5’s. There’s a cargo cover blind and you can get a boot liner if you need it, and there’s a space-saver spare wheel under the floor, too.
Of course, if all that isn’t enough storage space you can fit roof racks and a cargo box to the roof rails.
Price and features
There are three models in the Kluger range and how much you pay will vary depending on your thirst for standard features. Our price list features RRP prices and are a guide only - your dealer might be convinced to reduce the cost.
The GX opens with the lowest price - $44,500 for the 2WD and $48,500 for the 4WD. Specs include six-speaker stereo, 18-inch alloys wheels (no 17-inch alloy wheels anymore), front and rear air conditioning, Bluetooth, forward and reverse camera, active cruise control, rear parking sensors, remote central locking, auto headlights, power windows and mirrors and a full-size spare wheel.
The GXL adds an lazy 10 grand in comparison to the GX - $54,950 (2WD) and $58,950 (AWD). The GXL adds a GPS navigation system, DAB digital radio, rear-cross traffic alert, keyless entry and start, partial leather seats, and electric tailgate with separate glass hatch.
The Grande - again, for a further 10 grand plus, is available for $65,646 (2WD) or $69,617 (AWD). You'll get the same satellite navigation as the GXL, 19-inch rims, electric sunroof, rear-seat entertainment system with 9.0-inch screen and Blu-Ray and heated and ventilated front seats.
The entertainment system is powered by a 6.1-inch touch screen in the GX and 8.0-inch in the other models, which also include satellite navigation. The software package is distinctly 2006, painfully so in the GX. The system includes AM/FM radio, CD player and USB. There's no DVD option, however.
Colours include 'Crystal Pearl' (white), silver, 'Rustic Brown' (looks better than it sounds), 'Predawn Grey', 'Rainforest Green', 'Merlot Red' (dahling), 'Deep Red', 'Cosmos Blue' and 'Eclipse Black'. All but the black are $550 extras, which is not modest but not extortionate either.
Toyota's accessories list is well-stocked, with items like nudge bar (which is remarkably well integrated), side steps, cargo barrier, roof racks (no roof rails, though) and various plastic shields, driving lights, floor mats, towbar, parking aids and blind spot monitor.
You're out of luck if you want a Toyota-branded seat belt extender or bull bar.
For comparison, the cheapest CX-9 is $700 less (than the GX), but with a higher spec level, while the fully-loaded Azami is also around $800 cheaper (than the Grande) but - again - better-equipped.
The Korean rivals, while older and slightly smaller, are significant cheaper - the Kia Sorento is priced from $42,990 to $46,990 while the Santa Fe starts at $40,990 and finishes at $57,090 (albeit not a petrol V6). All these cars are well-equipped, with more modern features and tech.
The lack of any entry-grade models means the price list and RRP range for the VW Tiguan 2019 line-up is higher than many competitor SUVs, like the Mazda CX-5, Toyota RAV4 and Honda CR-V. So, how much does it cost?
The model comparison is simple enough - it’s the 132TSI Comfortline vs the 162TSI Highline. Well, for the ‘regular' range, anyway.
The 132TSI lists at $42,490, and it has a lengthy standard features list, including 18-inch alloy wheels, LED headlights with LED daytime running lights (yep, no bi-xenon headlights here!), front fog lights, a power tailgate, keyless entry and push-button start, three-zone climate control air conditioning, cruise control, auto headlights and auto wipers, electric folding side mirrors, an auto-dimming rearview mirror, cloth seat trim and a tyre-pressure-monitoring system.
Multimedia needs are met through an 8.0-inch multimedia touchscreen with GPS sat nav, Apple CarPlay and Android Auto - so you can plug your iPhone or other device in to mirror its screen - three USB ports, and of course there’s Bluetooth phone and audio streaming as well. No Tiguan has digital DAB radio capability, nor a DVD player, but there is a CD player to pump the tunes through eight speakers.
If you want, there’s a sort of comfort pack that VW calls the 'Luxury Package', which adds leather trim, electric seat adjustment, heated front seats and a sunroof ($4000).
Stepping up to the 162TSI means a price increase to $49,490, but this improves the standard-gadgets list.
Highlights include 19-inch alloy wheels, LED tail-lights, leather seats, heated front seats with electric adjustment and memory settings, heated outboard rear seats, a bigger screen (9.2-inch) for the navigation system, ambient interior lighting, the convenience of auto high-beam lighting with anti-dazzle function (Dynamic Light Assist), adaptive cruise control and adaptive chassis control.
For a limited time there’s also the Wolfsburg Edition 162TSI, with 500 examples offered. It costs $55,490 and adds plenty of additional desirable equipment.
The Wolfsburg adds the high-tech Sound & Vision Package (with the digital instrument cluster that VW calls Active Info Display, a surround-view camera, Dynaudio sound system with nine speakers and a subwoofer, and ambient interior lighting), the R-Line Package (R-Line body styling and interior trim, 20-inch alloy wheels in black, and VW’s ‘progressive steering’ system), plus further black exterior trim elements, dark window tint, and a head-up display. There’s a Wolfsburg badge at the back, and the choice of Oryx White Pearlescent, Deep Black Pearl or Indium Grey Metallic for your paint colours.
The regular 2019 Tiguan range has six colours to choose from: Pure White, Tungsten Silver Metallic, Indium Grey Metallic, Atlantic Blue Metallic and Ruby Red Metallic. There’s no gold to be seen, and the orange that was offered earlier on has been axed, too.
Both trim levels get floor mats as standard, so there’s no need to look at the accessories list for those - and while there are heat insulating tinted windows, you can get dark tint on the high-grade. Other options include 19-inch rims, a towbar kit, roof bars with a roof box (there are roof rails as stand on both grades). You’ll need to shop around the aftermarket for a light bar, bull bar or nudge bar.
How many seats does a Tiguan have? Five… unless you choose the Tiguan Allspace, which has third-row seating. There’s a space-saver spare with tool kit under the boot floor of all Tiguans.
No model comes with a heated steering wheel, but you can option a panoramic sunroof ($2000).
Safety goes beyond lane assist and ESP - read the section below for the full breakdown.
Engine & trans
Across the range, Kluger buyers are treated to the same engine specifications - a 3.5-litre V6 petrol. The big unit devlops 218kW/350Nm to help move the two-tonner.
As to whether the V6 features a timing belt or chain, it's the latter. The engine uses standard (OW-30) oil and 0-100km/h acceleration times are around nine seconds.
Towing capacity is the same for each model, coming in at 700kg for unbraked trailers and 2000kg braked. We haven't yet carried out a towing review.
Engine specs are easily dealt with this time around, because the 2019 Tiguan range has two turbocharged petrol powerplants, both with the same engine size (2.0-litre) but different horsepower tunes.
The entry-grade 132TSI sits at the bottom of the specifications tree, with ratings of 132kW of power an 320Nm of torque, and you don’t need to think about whether to choose a manual transmission or automatic transmission, because it only comes with a seven-speed dual-clutch (DSG) auto.
The next model up is much the same: the 162TSI has a 2.0-litre turbo-petrol, seven-speed DSG auto, AWD. But as the name suggests, it has 162kW of power and 350Nm of torque.
Wondering if each has a timing belt or chain? The answer is a chain.
If you really have a hankering for a 4x2 or front-wheel-drive version of the Tiguan, you’ll need to look for a 2017 or 2018 model, likewise if you have a desire for a turbo diesel or a manual gearbox. Maybe have a look at the seven-seat VW Tiguan Allspace?
At this stage there’s still no plug-in hybrid Tiguan on sale, and there won’t be an LPG version. And while the diesel models were better for consumption, the fuel-tank capacity is a decent size for these petrol models at 60 litres.
The gross vehicle weight isn’t specified by VW, but we can tell you the towing capacity if you plan to fit a towbar: it’s 750kg for an un-braked trailer and 2500kg for a braked trailer - decent pulling power, but this isn’t a towing review.
Check our Volkswagen Tiguan problems page for any historical diesel problems (including diesel particulate filter), automatic gearbox problems/4x4 transmission issues, or any well-known concerns with the turbo, battery, clutch, suspension, engine (even injector issues!). You will even find concerns relating to the existing model’s engine with a turbo and supercharger. And be sure to check your owner’s manual for info like oil type and capacity . If you think there’s excessive oil consumption, consult your VW dealership.
For its engine size and overall weight, fuel economy is always going to be marginal and continues to be the Kluger's weak spot. For the front-wheel drive, Toyota claims 9.lL/100km on the combined cycle. The heavier 4x4 version recorded an official combined fuel consumption figure of 9.5L/100km.
These mileage figures would be a stretch - in a week of gentle suburban running around in a GX AWD, we copped a figure of 13.7L/100km.
The fuel tank capacity is a handy 72 litres, meaning a decent run between fills, especially when you're out on the open road.
Obviously, without a diesel engine, there are no diesel fuel consumption figures.
Neither of these two petrol models can quite match the existing diesel fuel economy and mileage, but both offer good fuel consumption.
The 132TSI has a claimed consumption figure of 7.5 litres per 100 kilometres, while the higher-output 162TSI uses 8.1L/100km (claimed). Both require 95RON premium unleaded. There’s no eco-mode button, but there are different drive modes - we’ll get to that in a sec.
On test in the 162TSI Wolfsburg model, we saw 8.4L/100km over a week of mixed driving. I’d be very happy with that if I bought one.
You never really forget that the Kluger is a big unit. Ground clearance is a not-inconsiderable 200mm and the turning circle a fairly lazy 11.8 metres. People don't seem to mind that it feels big, and is one of the few in the segment that I feel like I'm climbing up into with my 183cm (six-foot) frame rather than stepping in.
From behind the wheel you can practically see the curvature of the Earth you sit so high. Fire up the near-silent V6 and you're struck by how incredibly smooth it is. Also smooth is the ride - the long travel suspension is probably exactly the same as it is for our American cousins vs, say, Hyundai's habit of setting up its cars for Australia.
Everything is soft and squidgy but in a reassuring way, even the warning beeps aren't too shrill or irritating. The steering is light and with the occasional moment of vagueness but again, it's all very predictable. The brakes, though a bit spongy at the top of the pedal, are more than up to the task of washing off speed in the unlikely event you've overcooked things.
The engine continues unchanged. There's enough horsepower to get you going and hold a decent clip, it will keep you out of trouble and do what Toyotas generally do - look after you. Performance is hardly the key point of the Kluger - it weighs in at a fairly unapologetic 2005kg in AWD form - but, as I say, there's ample power to keep you moving.
We're yet to perform an exhaustive off-road review, but our experience is that the Kluger has reasonable off road ability.
Having driven the 132TSI model previously, I can tell you that it has enough go to get the job done for the vast majority of families. It has strong response in-gear, although there’s some low-speed hesitation from the transmission.
That might mean you find it hard to justify the extra expense to get into the 162TSI model. If you forget the extra spec, the additional 30kW/30Nm probably isn’t worth $6500 to most people.
But if money isn’t that big of a concern for you, the 162TSI Highline - or, better yet, the Wolfsburg Edition - is worth spending up on.
It’s not just the power and torque from the 2.0-litre engine, which revs a little more freely and has noticeably more gusto when you push it hard - you also get adaptive dampers, which allow you to tailor the drive experience a little more, including a Sport mode that stiffens things up for twisty sections.
In most situations the ride is well sorted - even in the most aggressive setting it doesn’t feel crashy or harsh, but don’t expect it to be too cushy, either. I spent the majority of my time in Normal mode, but there’s also Eco, Comfort, Sport and Individual.
In Comfort there’s a marked softness to things, even on the 20-inch wheels around city streets, although the front suspension is a little more prone to thumping into bumps than the rear suspension.
There’s also Snow and Ice mode - great for the cooler months, as it adapts the throttle response and transmission behaviour to ensure better traction. Plus there’s Off-Road and Off-Road Individual, and the off-road capability in the 2018 Tiguan 132TSI Adventure model I tested was pretty good - even with a ground-clearance figure (201mm) that is less than some of its competitors.
But an off-road review wasn’t the focus this time around. If I were interested in using a Tiguan for more extending driving off the beaten track, I’d be fitting some smaller wheels (maybe 17 inch alloys), some off-road tyres and wheel-arch extensions. Maybe even a lift kit?
And in Wolfsburg guise, you also get the progressive steering system, which is both more involving at higher speeds and easier at lower speeds.
For the geeks out there, this variable-ratio system allows you to apply 101 degrees less lock for the same outcome as a car without it. It is super easy to pivot the car when parking, and because it has a bit more assistance than a regular Tiguan at speed, it feels more direct in the bends. The steering weight is hefty in Sport mode, but easier to manipulate in Eco or Comfort.
There is a cost beyond the initial expense; you’ll use a touch more fuel, and you’ll have to pay a little extra in servicing. But if you value a really nice drive experience, the Wolfsburg could be worth your money.
The Kluger arrives from the US with seven airbags, ABS, stability and traction controls and rear parking sensors.
The 2018 Kluger is really about the battery of new safety features in the lower models. Added to the GX and GXL are pre-collision warning, forward AEB, lane departure warning, active cruise and auto high beam. GXLs also pick up a blind spot monitor and rear cross traffic alert. As you can imagine, the Grande has the lot.
There are three top-tether anchors for the middle row as well as two ISOFIX points.
As before, the ANCAP safety rating stands at a maximum five stars, awarded in November 2016.
The Tiguan safety rating according to ANCAP is five stars. It was tested in September 2016 but that score remains intact for this model year, too.
What about features? The two-tier Tiguan range comes with a standard-fit reversing camera, front and rear parking sensors, and there are seven airbags (dual front, front side, driver's knee and full-length curtain coverage).
Other equipment includes auto emergency braking (AEB), manoeuvre braking (where the car can brake if the rear sensors detect an obstacle), self parking (parallel and perpendicular bay park assist), driver fatigue detection, lane departure warning and lane-keeping assistance (the car will steer you into your lane if it needs to), and multi-collision brake (a system that applies the brakes if you have an accident, lessening the chance of further damage).
For the 132TSI there’s a 'Driver Assistance' pack for $1400, which includes adaptive cruise control, lane-changing assistant, a system called 'Emergency Assist' that can stop the car if the driver is unresponsive, and rear cross-traffic alert. The 162TSI has all of that as standard.
There are dual ISOFIX baby seat anchors and three top-tether points for child seats.
Where is the VW Tiguan built? Germany is the answer.
Toyota's three year/100,000km warranty also comes with a fixed price servicing plan. It seems the Japanese company can get away with the short warranty because of the long-held reputation for reliability and few problems or faults.
I've certainly never heard complaints from Kluger owners, or Toyota owners generally for that matter. Having said that, Hyundai and Kia both smack Toyota out of the park for warranty length and in Hyundai's case, lifetime fixed price servicing.
Service costs are fixed via Toyota's 'Service Advantage' pricing. For the Kluger you'll pay $180 per service for the first 36 months or 60,000km. You'll have to visit the dealer every six months or 10,000km for the stamp in your owners manual, which is always good for resale value.
Few owners report any genuine issues, such as engine problems or tranmission problems.
Volkswagen has joined the mainstream fray in offering five-year/unlimited kilometre warranty for all models - not only is that good for current owners, but because the warranty is transferable, resale value might be a little better, too.
On top of that, the average service cost is high for the Tiguan. We did the maths on maintenance costs, with the 132TSI averaging out at $635.60 per visit over the first five years, and the 162TSI a little dearer again, at $646.80. Intervals are every 12 months/15,000km.
Concerned about common problems, faults, issues, waiting time, complaints, reliability issues? It could be of value to read out VW Tiguan problems page before you sign on the dotted line.