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What's the difference?
Isuzu, in one form or another, is Japan’s oldest automaker. So, it shouldn’t be surprising the brand sits so far up the Australian sales charts. But it's success remains surprising because the local line-up consists of only two passenger cars, the MU-X SUV and D-Max ute.
The off-road space is now the most tightly contested in Australia, with droves of buyers looking to get into a dual cab, and with hot competition like the shiny new Ford Ranger and ever-popular Toyota HiLux, how is it Isuzu manages to maintain such a position at the forefront of buyers' minds?
To find out, I took a D-Max for a spin outside of its Australian comfort zone in New Zealand’s snowy Otago region.
Australia’s small van class (under-2.5 tonne GVM) is a three-way fight between the Peugeot Partner, Renault Kangoo and Volkswagen Caddy Cargo.
All are well designed for light delivery work but in 2023 Germany’s sole contender enjoys a dominant lead over its French rivals.
Recent industry sales figures show the current Caddy 5 (or fifth-generation) range commands 74 per cent of sales. In other words, three out of every four new small vans sold in Australia are displaying a VW badge!
Clearly, the Caddy must be doing something (many things) right to maintain this level of dominance. We recently spent a working week with a petrol-powered Cargo, equipped with the latest MY23 safety upgrades, to find out why.
Unquestionably rugged, capable, and surprisingly comfortable, the D-Max is the quintessence of the modern ute formula: (Almost) everything you need, with none of the things you don't.
While it's still missing a handful of bells and whistles compared to some of its notable rivals, it's easy to see why this Japanese stalwart punches above its weight in the Aussie and New Zealand sales charts.
Everything counted for, this one (LS in NZ, LS-U in Australia) is even my pick of the range, though I'd be tempted to splash for the X-Terrain (or at least the optional heated seats) if I lived on NZ's icy South Island.
The VW Caddy Cargo feels sporty and is undeniably fun to drive with its lively engine and responsive handling. But that doesn’t detract from its light workhorse capabilities.
Given the choice, we’d prefer the TDI320 turbo-diesel’s superior torque, payload and fuel economy, but for $2000 less this turbo-petrol version with enhanced safety still has plenty of appeal for small van buyers.
The D-Max backs its rugged reputation with tough looks, which have been brought up to a more contemporary style for this latest generation.
The signature Isuzu 'kabuto' grille brings with it instant recognition of the brand’s industrial robustness as also worn by its medium- and heavy-duty trucks.
A strong bodyline featuring a new geometric theme for the brand, light fittings and all, looks ready to rumble, and combines nicely with the high ride height, thick tyres, and big wheel arches to sell the idea of this truck's off-road prowess.
One thing I might like the most about the overall guise is how it avoids being delicate. This D-Max continues the simple panel work which looks as though it’s ready to be coated in mud and not easily damaged.
Again, it’s not as iconic a design as the tough American styling of the Ranger or the more refined looks of the new Amarok, but it still looks and feels more modern than most of its rivals, particularly the dated HiLux.
Chrome is tastefully applied on this LS-U grade to uplift the design ever so slightly, at least compared to the blacked-out pieces on lower variants.
Hopping in the cabin and the geometric theme is continued in the seats, wheel, and across the dash with the vent fittings.
It's even mirrored in the little digital element in the dash, where each side of the pattern serves as the temperature and fuel gauge, respectively.
Little touches like this help the interior feel more consistent and thoughtfully designed than the previous (and decidedly industrial-feeling) D-Max, so props to the brand for including it.
It’s also much more comfortable than the previous D-Max, with a more generous application of soft-touch surfaces, welcoming seats clad in tough cloth material, and in this grade, carpet floors.
Ours had thick rubber floor mats to help protect the carpet beneath, but lower grades get vinyl flooring for all your agricultural adventures.
Overall, I like it. There’s just enough luxury and modern features in the cabin for it to be very liveable, while maintaining an honest, practical feel.
Our SWB test vehicle has a 2755mm wheelbase and compact 4500mm length.
Its front-wheel drive chassis, which shares some architecture with the iconic Golf sedan, rides on simple but robust MacPherson strut front suspension, a coil-spring beam rear axle and four-wheel disc brakes.
With electric power-assisted steering, it has an 11.4-metre turning circle (larger than we expected) and load access is through asymmetric rear barn-doors and a kerbside sliding door.
The dash has a clean and minimalist look given that most functions including heating/cooling are controlled via the central touchscreen, which, like a phone, can be fiddly and therefore distracting while driving.
However, it does at least retain traditional rotary dials for audio volume and radio tuning.
The moulded composite bulkhead between cabin and cargo bay, with its mesh-protected central window, is effective as a cargo barrier and in minimising noise from the load area.
However, it appears Volkswagen has also fitted noise-absorbing fixtures over the rear wheel housings, which combined with the bulkhead, create civilised cabin acoustics.
Even so, tyre noise can still be intrusive at highway speeds on coarse bitumen surfaces.
On the topic of practicality, this D-Max has a useful and spacious cabin.
For what it’s worth, I like the cloth seat trim available on this grade, which strikes me as hard-wearing and easy to clean.
The seats are also wide and have significant padding and bolstering so you’re comfortable and don’t get thrown around too much.
The wheel is reach and height adjustable, while the seats manually slide back and forward, but have electric adjust for lumbar. Many who use this truck for adventure or agricultural applications will prefer a manually sliding seat, so I see this as fair.
It was easy for me to find my own driving position, and I had very good visibility over the bonnet, out the rear window, and down the side, with generous wing mirrors (which, no doubt, will also come in handy when towing).
The cab is quite high, so the addition of side-steps in this grade was a welcome touch for my much shorter partner to be able to clamber in and out of the cab easily.
In terms of amenity for front passengers, there are large bottle holders and map pockets in each door, a further two large bottle holders in the centre console alongside the manual handbrake, a bay underneath the climate controls suitable for phones (though finished in a hard plastic material, so things may slide about), a small but deep armrest console box, and a decent-sized glove box.
Of course, Isuzu carries over additional pop-out cupholders in the dashboard, apparently an important feature amongst the truck's dedicated fan base.
Isuzu has maintained physical controls, particularly for climate functions which are operated via a line of toggles, as well as maintaining physical buttons for core functions of the multimedia suite, like volume and a home shortcut.
Sadly, the 9.0-inch multimedia set-up is let down by ugly, basic software, but it gets the job done, and most of the time you’ll be negotiating with phone mirroring anyway.
Wireless CarPlay is a nice touch, but bring a cable, because it isn’t paired with a wireless phone charger.
The back seat is similarly generous, offering solid leg and headroom, and the shapely seat trim continues, which goes a long way to ensuring your passengers don’t have to feel like an afterthought.
While I would have liked the rear doors to open a little wider, in case you wanted to fit a child seat for example, the cabin width is impressive.
The rear seat backs can be folded down should you want to store bulky objects, or even fit a second battery or power converter behind for camp or work set-ups.
Rear passengers are also treated to a USB outlet, dual adjustable air vents, a large bottle holder in the doors, pockets on the backs of the front seats, and a flip out coat hook. Accessibility is helped along by big handles on the inside of the B-pillar.
The tray offers healthy dimensions and in this case comes with a plastic ISUZU-embossed tub-liner, though you’ll have to fork out extra for a tonneau cover.
The tie-down anchor points are also located high on the sides, with none in the base of the tray, which was frustrating as I couldn’t ocky strap my ski equipment down, although I could fit my 172cm long skis in there on an angle.
The tailgate scores a soft-open piston, which is nice. You won’t have to pay extra for a tow receiver, though, as it comes standard on this grade.
Again, the D-Max is also missing a few tricks found standard on rivals, like the Ranger's tray side-steps. Still, aftermarket support for D-Max tray accessories remains strong.
Tray dimensions come in at 1570mm long, 1530mm wide, and 490mm deep, with 1122mm between the wheel arches.
The Caddy’s 1433kg tare weight and 2150kg GVM result in a 717kg payload rating.
Up to 100kg can be legally carried on the roof, where external anchorage points covered by protective caps are provided for installing roof racks or rails.
It’s also rated to tow up to 1500kg of braked trailer but VW does not publish a GCM (Gross Combination Mass) rating, so we don’t know how much it can legally carry and tow at the same time.
The versatile cargo bay, which offers 3.1 cubic metres of load volume, is 1797mm long, 1614mm wide and 1272mm high. With 1230mm between the wheel housings, it can carry either a single 1165mm-square Aussie pallet, one 1000 x 1200mm Euro 3 pallet or two smaller 800 x 1200mm Euro pallets.
All can be loaded through the rear barn-doors, with 180-degree opening for easy forklift access. The sliding side-door’s opening is only 695mm, partly due to intrusion of the bulkhead, so kerbside access is only for smaller items.
There are six load anchorage points and even though the cargo bay’s walls and doors are lined to mid-height, there’s no protective floor covering, which we would recommend to avoid unsightly dents and scratches. There’s also bright LED lighting and another handy 12-volt outlet.
Driver and passenger have plenty of cabin storage with large bottle holders and bins in each door, dashboard bins, a large glove box, full-width overhead storage shelf and a centre console offering four open storage nooks and dual small-bottle/cupholders.
Which D-Max do we have for this adventure test? It’s the upper mid-spec LS-U. At least, that’s what we call it in Australia. In New Zealand, this truck is simply called the LS, although the spec matches exactly.
In Australia you’re looking at a price-tag of $61,000, before on-road costs, for a 4x4-equipped dual-cab model, while in NZ the same truck costs NZ$68,490 (AU$62,993).
Advantage Australia. We also win in other areas, check out the ownership section for more.
Either way, this grade comes equipped with two-tone 18-inch alloy wheels clad in Bridgestone highway terrain tyres, LED headlights, a 9.0-inch multimedia touchscreen with wireless Apple CarPlay and Android Auto connectivity, a reversing camera with rear parking sensors, chrome exterior highlights, cloth interior trim with carpet floors, keyless entry and push-start ignition, heated wing mirrors, a tyre pressure monitoring system, a six-way manual adjust driver’s seat with power lumbar support, aluminium side steps, dual-zone climate control, a tow bar receiver, and a plastic tub liner for the tray.
In Australia there’s also a slightly upgraded LS-U+ ($63,500) which offers this spec in 4x4 only with the addition of leather seat trim and heated front seats, as well as eight-way power adjust settings for the driver.
It also scores illuminated vanity mirrors in the sun visors (something my partner took pleasure in reminding me of).
In NZ, this is an option pack for the LS (4x4 dual-cab only), valued at NZ$2000. These are features otherwise only available on the flagship X-Terrain in both countries (AU$67,500).
Equivalent-spec rivals in this 4x4 dual-cab space include the Ford Ranger XLT ($62,490), Mitsubishi Triton GSR ($56,940), Nissan Navara ST-X ($58,445) and Toyota HiLux SR5 ($62,490), not to mention this truck’s platform-mate, the Mazda BT-50 XTR ($59,130).
It sits at the upper-end of the pack then, for price, but utes are sold on reputation, of which the D-Max has no shortage.
Is it good value? If you’re okay opting for Japanese dependability and a completely under-stressed drivetrain combined with a solid towing capacity, then, for sure.
However, newer rivals like the Ford Ranger and Volkswagen Amarok offer more SUV like luxuries in the cabin, a more thorough and modern-feeling multimedia suite, as well as a bigger V6 engine. So it’s all a trade-off.
The Cargo range offers eight variants (10 if you include the Crewvan) with a choice of petrol or diesel engines, manual or auto transmissions and two wheelbase lengths comprising Standard (SWB) and Maxi (LWB).
Our test vehicle is the Cargo SWB, equipped with a 1.5-litre turbocharged four-cylinder petrol engine and seven-speed dual-clutch automatic for a list price of $39,990.
Externally you get a no-frills workhorse designed for hard work, with ample dark grey plastic in the usual places where bumps, scrapes and wear occur, including the bumpers, door handles and door mirrors.
However, at least there are silver plastic wheel covers (easy to replace if damaged) to add some bling to its robust 16-inch steel wheels and 205/60R16 tyres, with a full-size spare.
There’s also work-focused rubber flooring in the cabin as you’d expect, which is in stark contrast to numerous creature comforts you might not expect like keyless start, height/reach adjustable leather-rimmed steering wheel, adjustable lumbar support on both bucket seats, heated door mirrors, a reversing camera, rear parking sensors and separate cabin/cargo bay locking.
There’s also standard wireless smartphone charging, two 12-volt accessory outlets and a pair of USB-C ports, plus a four-speaker multimedia system with 8.25-inch colour touchscreen and multiple connectivity including Apple and Android devices.
However, in stark contrast to this tech, there’s no AM radio band. Go figure.
One of the D-Max's strongest attributes is the powerplant residing under its bonnet.
Re-purposed from the brand’s medium-duty truck range, the 3.0-litre four-cylinder (4JJ3-TCX) turbo-diesel engine produces 140kW/450Nm, and is mated to a six-speed Aisin-sourced torque converter automatic transmission.
Drive is sent primarily to the rear wheels, with a selectable '4H' mode which can be switched to on the fly at up to 100km/h, as well as a low-range '4L' mode.
This new-generation version also scores a built-in rear differential lock and snorkelled diff breathers to increase wading depth (now 800mm).
While power isn’t as high as its six-cylinder rivals, this engine has a reputation for longevity and strength, and just in terms of driving feel and torque delivery, it feels more straightforward than many of its 2.0-litre twin-turbo rivals.
Suspension is delivered via a coil-sprung double wishbone set-up in the front, and leaf springs in the rear with gas shock absorbers. There are disc brakes in the front with drums at the rear.
Important off-road figures include a 30.5-degree approach angle, 19-degree departure angle, and a 23.8-degree breakover. Total ground clearance is 240mm.
Payload is 990kg in the LS-U with GVM coming in at 3100kg. Towing capacity is 3500kg for a braked trailer or 750kg unbraked.
The spirited and economical 1.5-litre four-cylinder turbocharged petrol engine produces its maximum 84kW across a 1500rpm-wide power band between 4500-6000pm.
Torque enjoys similar band width as its 220Nm is served at full strength between 1750-3000rpm, which showcases this little engine’s impressive flexibility.
The seven-speed dual-clutch automatic offers three drive modes comprising Drive, Sport and Tiptronic; the latter for manual-shifting using the steering wheel-mounted paddles. There’s also an electronically-controlled automatic locking diff.
The D-Max LS-U has an official combined cycle consumption figure of 8.0L/100km which sounds a little ambitious.
In my week with the truck I travelled 300km, largely on sealed roads, but with a healthy amount of 4H usage on some unsealed, steep, and snowy tracks, as well as a lot of topography changes in mountainous Otago.
The result was 10.4L/100km. It’s over the official number, but reasonable considering the conditions the truck was subjected to. The D-Max has a 75-litre fuel tank, and has a diesel particulate filter.
Theoretical range is close to 940km, dropping to around 720km based on our real-world number.
VW claims an official combined figure of 6.2L/100km and the Caddy’s dash display was claiming 7.2 at the end of our 252km test, of which about one third was hauling its maximum payload.
After crunching the numbers from tripmeter and fuel bowser readings, our own figure was very close to the Caddy’s at 7.4L/100km.
So, based on our figures, you could expect a ‘real world’ driving range of around 670km from its 50-litre tank using 95 RON fuel.
Our D-Max was put to work clambering up the snow-encrusted mountains of the Otago region in NZ, exploring unsealed hills for hiking, and heading up to the region's popular ski locations.
The most immediate advantage of having a 4x4-capable vehicle in these environments is being able to sail right past most snow chain stations without having to deal with the inconvenience of fitting the things unless it’s a particularly icy day, and it did get close on some occasions when there was a dumping of snow.
Nevertheless, I was impressed by the level of grip offered by the stock Bridgestone Dueler H/Ts fitted in such low-traction conditions.
And while we didn’t explore the edges of the 4x4 system’s ability in deep mud or at full articulation, you could feel the additional traction at play keeping the truck heading where it was pointed on the dirt, grit, and snow we covered.
While the power figures from the 3.0-litre engine aren’t as impressive as some rivals, the big four-cylinder engine effortlessly pushes through rough terrain with plenty in reserve.
It feels unstressed and the slick-shifting automatic never kicked up issues.
It’s quite clever when heading downhill, with a simple squeeze of the brake pedal enough to get it to kick down and hold a gear to control your descent. Useful in the snow.
We switched up to 4x4 on-the-fly at about 50km/h as we passed 2WD chain stations. It takes a handful of seconds, and is a neat ability for not holding up a column of all-wheel drive vehicles behind you.
Under heavy acceleration, like entering a 100km/h zone, the engine is quite noisy, missing some of the refinement of its smaller capacity or six-cylinder rivals, and there’s a little extra noise and vibration at these speeds.
But at commuting velocity where the torquey engine doesn’t need to exert itself, refinement is impressive.
In fact, the D-Max seems quite liveable as a daily driver thanks to its great cabin features, superb visibility, and speed responsive steering, making it a breeze to negotiate alleyways and parking lots with its ultra-light feel at low speed in 2WD.
It firms up the faster you go, or for those worried about a vague steering feel when venturing off the tarmac, it immediately becomes full of feel when you switch up to 4H.
I would have liked nicer software, though. It doesn’t make the most of its little digital panel nestled between the analogue dials in the instrument cluster, which, aside from the fuel consumption and tyre pressure screens, doesn’t show particularly useful information.
The main issue is the large multimedia screen. It works wonderfully with wireless Apple CarPlay, but the stock software you’ll need to use to program the built-in navigation, radio, and settings is ugly and clumsy, albeit simple to use.
One thing I particularly liked about the D-Max this time around was its ride.
The suspension seems like a standard ute set-up with the coils in the front and leaf springs in the rear, but Isuzu has seemingly tuned the agricultural feel out (like the steering, clearly a response to negative feedback from the previous-generation truck).
The ride is now excellent, proving supple over all sorts of terrain, and at a variety of speeds.
The rear is particularly impressive, with forgiving leaves which prevent too much of the usual ladder-chassis jiggle, and stop the rear bouncing around too much on corrugated surfaces when unladen.
This nice ride is no doubt helped along by the very agreeable wheel size and tyre combination, which allows plenty of rubber for soaking up hits.
The new Ranger may have an even better ride, but the D-Max is better sorted than the current HiLux, that’s for sure.
Overall we’re left with a ute which is as ready for daily duties as it is eating up dirt, snow, and work. Other than the over-and-above luxury standards set by the Ranger and Amarok what more can you ask for?
It may be a small vehicle but people of most shapes and sizes can find a comfortable driving position thanks to its spacious cabin with ample headroom, comfortable and supportive bucket seating with adjustable lumbar support and a big left footrest. Rake adjustment for the seat’s base cushion would make it even better.
Although it looks like a back-to-basics workhorse it doesn’t drive like one, particularly when unladen.
It feels more like a car than a van and is quite engaging (dare we say sporty) with its combination of firm but supple suspension, nicely weighted and communicative steering through the delightful leather-wrapped wheel and reassuringly strong retardation from a quartet of disc brakes.
It has less power and torque than its TDI320 turbo-diesel sibling and both peak values are accessed further up the rev range, so it must maintain higher rpm than the diesel for optimum performance which is typical of small turbo-petrol engines.
The sweet-shifting seven-speed dual-clutch automatic makes this easy to achieve, though, particularly when you have the option of manual paddle-shifting.
The gearing also ensures low engine stress at highway speeds, requiring only 2000rpm to maintain 110km/h.
Although its agility is great for zipping through busy traffic or down narrow city lanes for delivery work, unfortunately it can’t erase the huge blind-spot over the driver’s left shoulder caused by the cabin bulkhead and, beyond that, the solid cargo bay walls.
The passenger-side door mirror is not large enough for adequate visual coverage of this hazardous zone. Although blind-spot monitoring and rear cross-traffic alert are available as pricey options, we reckon they should be standard issue for not only our test vehicle but all solid-walled vans.
To test its load-carrying, we inflated the tyres to the 42psi cold pressures recommended on the placard and forklifted 415kg into the cargo bay.
With our crew of two, that equalled a 575kg payload that was about 140kg under its peak rating (we would have loaded more but weights were in short supply on the day).
Even so, the rear coil springs only compressed about 45mm, which was no different to when we loaded a similar model with more than 700kg. The rear suspension felt slightly firmer but still supple under this weight, maintaining safe and predictable handling.
It also performed well on our 13 per cent gradient, 2.0km-long set climb at 60km/h, self-shifting down to a suitable gear and easily hauling this load to the top.
Engine-braking on the way down, in a manually-selected second gear, was minimal at best requiring several brake applications to keep it under the posted 60km/h speed limit.
However, this is typical of small displacement motors with heavy loads on their backs.
The D-Max was built with Australia’s strict safety requirements in mind, and to that end, its safety equipment is of a high standard, even on the base SX 4x2.
Modern active equipment includes auto emergency braking with turn assist, lane keep assist with lane departure warning, blind-spot monitoring with rear cross-traffic alert (which automatically switches off when towing), driver attention alert, and adaptive cruise control with stop-and-go function.
Additional equipment at this LS-U grade includes rear parking sensors and a tyre pressure monitoring system.
The D-Max features an impressive array (for a ute) of eight airbags, and has dual ISOFIX and top tether mounting points on the outboard rear seats.
The D-Max has a maximum five-star ANCAP safety rating to the tough 2022 standards.
Interestingly, in our time with the car, we found on days with sub-zero temperatures and a layer of frost, the front-facing crash prevention items, like auto emergency braking and lane keep assist would not function, as they rely on a stereo camera system (as opposed to a radar) atop the windscreen which cannot focus when covered in a layer of frost.
This would be remedied in a few minutes of running the front defogger at maximum temperature to melt the ice, but this serves as a reminder of the flaws of a stereo-camera set-up, and to add extra caution when the outside temp dips below zero.
A maximum five-star ANCAP rating applies to all Cargo variants built from July 2022.
The Caddy Cargo offers numerous safety features headlined by seven airbags and AEB, along with new MY23 upgrades comprising 'Lane Assist' and 'Front Assist'.
Lane Assist operates above 60km/h to provide steering correction when the vehicle appears to be leaving the lane without the driver using the turn signal.
Front Assist detects cyclists/pedestrians plus oncoming traffic when turning at an intersection and can apply autonomous braking to avoid a collision.
There’s also a reversing camera and rear parking sensors, daytime running lights, non-adaptive cruise control, a driver fatigue alert system and more.
Isuzu offers a six-year or 150,000km warranty in Australia, which is an extra year over a lot of its rivals. But frustratingly, it’s distance-limited, a potential issue given how many of these utes are used by long-distance travelling caravanners and the like.
Count your blessings, though, because our Kiwi friends are only treated to a three-year/100,000km warranty on the same truck.
You can get up to seven-years of roadside assistance in Australia if you stick with Isuzu’s official service schedule and network, while in NZ this is covered for three years or 100,000km under the same conditions.
Australians also score a seven-year/105,000km capped price service program which costs between $335 and $799 per visit, for a yearly average of $527, which you might be surprised to learn is actually more affordable than the HiLux ($580 per year), mainly because the HiLux needs to be serviced twice as often.
The Volkswagen Caddy Cargo is covered by a five year/unlimited km warranty with 12 months roadside assist.
Scheduled servicing every 15,000km or 12 months whichever occurs first.
Total capped-price servicing for five years/75,000km is $3142, or a pricey average of $628 per year.
However, VW offers an upfront five-year care plan that represents a $1492 saving (that’s almost 50 per cent) for the same service period.