The Coronavirus pandemic (COVID-19) has shut down many services in Australia so far, but at the time of writing, many dealerships remain open and committed to the sales and servicing of vehicles.
Personal transportation is now more important than ever with the implementation of social distancing, as cars and motorcycles allow people to attend medical appointments and shop for essential supplies without the need to come into contact with others.
Essential workers are also still commuting to and from home, necessitating vehicle maintenance.
To this end, “dealerships from all brands around Australia have opted to remain open to provide sales support and essential maintenance services”, according to the Federal Chamber of Automotive Industries (FCAI), Australia’s peak automotive industry body.
Test drives are still available to potential buyers, though the length has been shortened and stricter cleaning processes are in place.
Aftersales care also remains intact, ensuring the maintenance and servicing of vehicles – again, with stricter hygiene standards and increased cleaning practices.
Many car brands are also offering more services to customers to adhere to physical distancing rules, including virtual sales and consultations, and contact-free vehicle pick-up and drop off.