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Mercedes-Benz the first premium German brand to move to five-year warranty

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All Mercedes-Benz vehicles now come with a five-year warranty, including its most popular model the C-Class mid-sizer.
All Mercedes-Benz vehicles now come with a five-year warranty, including its most popular model the C-Class mid-sizer.
Tung Nguyen
News Editor
6 Mar 2020
2 min read

Mercedes-Benz has become the first premium German marque in Australia to offer a five-year/ unlimited kilometre warranty on all its new vehicles, which comes into effect on April 1 this year.

The new assurance period is up from three years/unlimited kilometre and places Mercedes-Benz on par with mainstream carmakers including Ford, Hyundai, Volkswagen, Nissan, Toyota and Mazda, as well as the newly introduced Genesis brand’s warranty – who was the first luxury brand to offer a five-year warranty.

For reference, Kia still offers the most comprehensive assurance period at seven years/unlimited kilometres.

The new warranty is applicable to all passenger cars, SUVs, electric, plug-in and AMG-tuned models.

Mercedes’ German compatriots – BMW, Audi and Porsche – only offer a three-year/unlimited kilometre warranty, but rival luxury brand Lexus serves up a four-year/100,000km assurance period on new vehicles.

Read More: Mercedes-Benz capped price servicing - cost, schedule & info

However, the catch is that the unlimited kilometre distance only applies to Mercedes-Benz vehicles bought for private use, with commercial applications being capped at 200,000km.

The five-year/unlimited kilometre warranty also applies to the V-Class, Marco Polo and soon-to-be-discontinued X-Class ute for private use, and is limited to five-years/250,000km for commercial applications.

For the Vito, Valente and Sprinter vans though, the warranty period is five years/250,000km.

Roadside assistance is also extended to five years for both private and commercial customers.

Though the new warranty officially kicks in from April 1, Mercedes-Benz Australia has also implemented a grace period for vehicles purchased from March 1, 2020 onwards.

Tung Nguyen
News Editor
Having studied journalism at Monash University, Tung started his motoring journalism career more than a decade ago at established publications like Carsales and Wheels magazine. Since then, he has risen through the ranks at GoAuto to Managing Editor before joining the CarsGuide team in 2019 as the newly-appointed News Editor. Since starting at CarsGuide, Tung has spearheaded the push for well-researched and unique stories that will shines a light on the automotive industry for new-car-buying intenders, who might struggle to keep up to date with the fast-paced environment of motoring. The last few years alone have seen an explosion of interest in electric cars, as well as a push for autonomous driving, and as News Editor, it is Tung’s job to stay abreast of all the latest and deliver stories worthy of CarsGuide growing audience.
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