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    Should the carmaker pay for the labour on replacement parts?

    Holden Holden Advice Holden Cruze Holden Cruze Advice Holden Cruze 2010

    My 2010 Holden Cruze’s transmission was replaced in 2012, but it went again two weeks ago. The Holden Dealer assessed it, and has told me they would replace the transmission for free, but I would have to pay for the labour. Is it normal to pay for the labour, or should Holden be paying for this?

    Answered by CarsGuide
    18 January 2018
    Graham Smith

    It is quite common for a carmaker to offer to pay for parts, i.e. the transmission, and charge the owner for the labour. While you would like to think Holden would pay for everything the car is eight years old and well beyond its warranty period. If you would like to pursue Holden for the total cost contact its customer service (18000 033 349).

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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