Browse over 9,000 car reviews

Sorry, there are no cars that match your search

Santa Fe Warranty Claim

Asked by Don Bate

I brought a used 2010 Santa Fe from a dealer in September 2011. It had 26,500 km on the odometer when we bought it and now has 45,200 km. Last week the clutch pedal went to the floor and stayed there. The dealer says the clutch master cylinder is leaking but they need to pull out the gearbox to make sure. They asked me to agree to pay for this three-hour job. If it is found the problem is a warranty item they will pay for the gearbox removal and all parts and labor. They went on to say that the clutch plate, flywheel and pressure plate may need replacing due to contamination from the leaking fluid and I may have to pay for these items if it is classed as a consumable and not covered by warranty. I complained seven months ago about the clutch pedal travel, but was told it could not be adjusted. I allege the clutch would, under normal circumstances not need replacing at 45,200 km, and therefore should be fully covered under warranty. Your opinion please, and what can I do to follow up on this?

Answered by CarsGuide

1 Feb 2013 Graham Smith

You need to have them inspect the master cylinder and the clutch to determine what the problem is. If it is a leaking master cylinder, and as a result the clutch has been contaminated by the leaking fluid then you have a legitimate claim, but you won't know until the clutch can be checked.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

How can we help?

Please note: Questions cannot be answered privately. All answers will be published on CarsGuide.com.au

By clicking on the 'Submit' button you acknowledge you have read and agree to abide by the CarsGuide Terms & Conditions and Privacy Policy. Carsguide reserves the right to not answer any questions for any reason. You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice.

Over 8,000 questions answered by CarsGuide

Search

Complete Guide to Hyundai
Santa FE

Reviews, price, specs and more