Browse over 9,000 car reviews

    guides

    adventureguide

    evguide

    familyguide

    tradieguide

    urbanguide

    0 Logout

    Browse over 9,000 car reviews

    Volkswagen Amarok 2015: ESC warning immobilising engine?

    Volkswagen Volkswagen Advice Volkswagen Amarok Volkswagen Amarok Advice Volkswagen Amarok 2015

    I bought my 2015 VW Amarok in September. After only 1800km the dashboard is showing ESC failure and doesn't allow me to start the car. The car was taken back to dealer and they said there was a software issue, but only one day after getting it back it happened again. It went back for a proper check this time. The dealer told me that a relay was burned out and needed replacing. But it happened again. This time they promised they would fix it for sure. It's now almost three weeks and they are still trying to find the problem. I have already made a complaint to VGA. Am I entitled to get my money back, or get a new car?

    Answered by CarsGuide
    12 November 2015
    Graham Smith

    First and foremost VW is required to fix your car and it would seem by what you say they are not doing it satisfactorily. You need to keep the pressure on the dealer and VW, and ask them when they will have it fixed. You should also be given a replacement vehicle of the same sort while your car is being repaired. If they cannot fix it within, say the next week or two, then press for a replacement car or your money back. If it gets to that stage you might be best to employ a solicitor to act on your behalf.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
    Other Volkswagen Amarok Problems
    SELL ALL VOLKSWAGEN AMAROK PROBLEMS
    Related cars for sale on CarsGuide
    See more Volkswagen Amaroks for sale

    Comments

    Have a new question for the CarsGuide team?
    More than 9,000 questions asked and answered.
    Ask now
    Complete guide to Volkswagen Amarok 2015
    Complete guide to Volkswagen Amarok 2015 CarsGuide Logo
    Reviews, price, specs and more