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Mitsubishi Pajero Sport 2019: The steering wheel column disconnected into two parts

Asked by Shane

I have a 2019 Mitsubishi Pajero Sport. The steering wheel column disconnected into two parts. I lost all steering because of this major fault and it could have been a fatal fault if we had been towing the caravan on the freeway or just been going faster than 30km/h. I have pics and am waiting for the dealer to provide options. Am I able to reject the car? I have lost all trust in the vehicle, especially as I had the kids in the car at the time.

Answered by CarsGuide

6 Jun 2020 David Morley

I’ve heard of a few Mitsubishis whose owners have experience creaks or knocks coming from the steering column, but yours is the first one I’ve heard of where the column has actually separated. The fact that it happened on the move is crazy and makes me wonder whether it was a one-off or whether this could develop into a trend. Like all modern vehicles, the Pajero Sport uses a collapsible steering column which is designed to collapse in a crash to avoid protruding any further into the cabin. Perhaps it’s this joint that has failed, but I really can’t say without looking at the vehicle.

Whether Mitsubishi will offer you your money back will probably be dependent on a few things, including whether the vehicle has been modified in any way and whether it believes those changes may have contributed to the failure.

As well as contacting the dealer – which you clearly have – the other piece of advice would be to contact Mitsubishi Australia’s Customer Service Department on 1300 131211 immediately and get the ball rolling towards a resolution.

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