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Hyundai i30: Radio not covered by warranty

Asked by Noel & Pauline White

We have a Hyundai i30 CRD bought with five-year warranty but the radio, which stopped working, apparently only has three years of warranty. I went to Hyundai customer service after the dealer told me I had to pay for the radio and should have been told this. We weren't. Contacted again, the dealership agreed to replace the radio only after the used car sales manager got involved. I know consumables such as brakes and tyres are not covered under warranty but it makes you wonder what other parts are not covered and if saying there is a five-year warranty is a lie.

Answered by CarsGuide

5 Sep 2016 Paul Gover

I was shocked to hear this and then have it confirmed by Hyundai Australia. CarsGuide believes the five-year warranty should cover the radio, since there is none of the "wear and tear" that affects tyres and brakes, even if it is detailed in the Hyundai Service Passport together with two years/40,000km for the battery. So, instead of The Tick, Hyundai gets The Kick from Roadside Assist.

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