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    Hyundai Australia is not covering the engine repair cost in my car, I have been quoted $9000 to fix it... Can you offer any advice?

    Hyundai Hyundai Advice

    Hyundai Australia is not covering the engine repair cost in my car (excessive scrubbing of cylinders in engine - G4NB), and I have been quoted $9000 to fix it even though the car has been serviced at the dealer since bought. The car is out of warranty (by 24 months) but only driven by a 65-year-old lady since I bought it. Time has expired for VCAT claim and the ACCC is no help. Can you offer any advice?

    Answered by CarsGuide
    27 June 2022
    David Morley

    These engines definitely did have a reputation for piston slap and ticking noises and this could easily have led to the cylinder scoring you’re complaining of. But you haven’t told me how many kilometres the engine has covered. If it’s a lot, then Hyundai’s stance is a bit easier to understand, since the engine may have been suffering normal wear and tear (which can include the same symptoms).

    Carsguide’s normal advice would be to contact Hyundai’s customer service department, followed by the ACCC. But since you appear to have tried this, I’m not sure where to go next. Certainly, a $9000 repair bill is likely to be as much, or more, than the car is worth, so maybe a second-hand, tested engine from a parts recycler will be a cheaper option than rebuilding what you have.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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