Browse over 9,000 car reviews

Sorry, there are no cars that match your search

How can I look up a cars service history online?

Asked by Christopher

How do you look up the service history when there is no logbook, but have to go online? The car is a 2018 Mercedes X-Class.
 

Answered by CarsGuide

9 Oct 2020 David Morley

If the vehicle has been serviced at a Mercedes-Benz dealer, all the information about that history can be accessed online. Any dealer should be able to tap into that history file and tell you what you need to know. You can also establish (if you haven’t already) a `Mercedes me’ account via the factory website and this will enable you to check out the car’s entire service background. A dealer will be able to help you establish your Mercedes me account.

If you’re after an owner’s manual, there’s one included on the car’s hard-drive if the vehicle is fitted with the Mercedes Command system (which was standard on the Power trim level and optional on the Progressive) which you can access via the info-screen in the dashboard. Failing that, this link will get you top the relevant online subject matter.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

How can we help?

Please note: Questions cannot be answered privately. All answers will be published on CarsGuide.com.au

By clicking on the 'Submit' button you acknowledge you have read and agree to abide by the CarsGuide Terms & Conditions and Privacy Policy. Carsguide reserves the right to not answer any questions for any reason. You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice.

Over 8,000 questions answered by CarsGuide

Search

Complete Guide to Mercedes-Benz
X-Class

Reviews, price, specs and more