Kim Whitehead
E-mail
Q
Like Nicole Holzheimer our Toyota Prado has a cracked dash, exactly where Nicole's has cracked, right over the instrument panel near the vents. This is a car we paid $56,000 for, no less, and it's got an ugly cracked dash. Toyota wasn't the slightest bit interested even though the car was only 12 months out of warranty. Our car is garaged every day, the dash is regularly cleaned with Armorall, we have a dash mat, and we always use a reflective windscreen cover. We're devastated, our car has lost its re-sale value, Toyota would not even offer to repair it or give us details of who could repair it, so instead of trading it on a newer model as we'd planned we're forced to keep it simply because no one will pay what it be worth if not for the crack. I am so disappointed by Toyota's response, especially when we are not the only ones with the problem, is shocking. I will never buy a Toyota again.
Graham Smith
Ask Smithy
A
I agree the cracked dash is a turn-off to most buyers; only those hoping to get a car for a bargain price would be in the slightest bit interested. I think Toyota would be well advised to rethink their policy on this matter.
