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    Nissan Navara: Twisted chassis

    Nissan Nissan Advice Nissan Navara Nissan Navara Advice Nissan Navara 2014
    We bought a new Nissan Navara D22 in February. Two days later I noticed that the tub and body were 25 mm out of alignment. It has now been at the dealer's since the end of February. They have obtained a report from a panel beater that they had inspect the car stating the chassis has a twist of 13 mm and the tub also has manufacturing defects. The twisted chassis is also affecting the alignment of the body panels and operation of the doors. A second report was requested on an electronic Car-O-Liner chassis machine and that also shows a twisted chassis. Nissan refuses to acknowledge these reports stating that the car just needs spacers to be fitted under the tub. I have asked the dealer for a refund and they have offered me $4000 less than I paid to buy the car back. I have lost all faith in the dealer and Nissan.
    Answered by CarsGuide
    17 April 2014
    Graham Smith

    Talk to the dealer and request that Nissan send a tech rep to inspect the car with you, and then work out a plan of action for Nissan to address your concerns. Nissan cannot walk away from the problem; you are perfectly entitled to demand they fix the car. If it can't be fixed, then I think you have good justification for asking for your money back.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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