Bradley Scott
At my last service the Toyota dealer advised me that all four fuel injectors and both engine mounts on my 2008 Toyota Prado turbo-diesel were faulty. It has traveled 54,200 km, virtually none of which has been off road, and has been serviced at all the required intervals by the same dealer. I was told by a member of the Service staff that Toyota would be willing to cover 50 percent of the cost of parts and labour for the engine mounts, but that the cause of the fault with the fuel-injectors was due to either contaminated fuel, fuel containing bacteria, or the poor quality of fuel in Australia. They made this assessment without having performed any tests on the fuel. I buy my fuel from a Caltex servo. If there is a fault with these injectors there should have been a recall. Any advice would be appreciated.
Graham Smith
Ask Smithy
To fail engine mounts after 54,200 km is unacceptable, I believe Toyota should pay the entire cost of replacing them, not 50 per cent as they seem to be saying. Hit them for the lot. They should replace the fuel-injectors free of charge, they do wear out, and yours is not the only case we've heard of.