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These are not good vibrations

  • By Graham Smith
  • Carsguide
  • 28 September 2009

Paul Stribbling
Location unknown

Q

I TOOK delivery of a 2009 E-Gas Falcon G6 sedan in early March. I returned it after 1000km for a vibration problem, thinking it was probably wheel or tyre-related. When the dealer gave it back to me he said it drives ``beautiful'', but it was no better. Since then the car has been with the dealer 24 days, it's had a new tailshaft fitted and all the driveline mountings loosened and re-torqued. Again I was told it ``drives like a new one'', but again it was no different. Between 70 and 110km/h the whole vehicle vibrates and the dealer is now saying that all E-Gas vehicles have the same problem, even though a colleague of mine has one and it doesn't. I've now been waiting nearly two months for an NVH engineer to come and drive it. After 11,500km I hate driving the car, which is a real shame, because there is so much to like about it. It's the most comfortable car I've ever had and I have to say the paintwork is flawless, but it's just bloody awful to drive. If it's a recognised problem why is Ford continuing to sell the vehicle?

Graham Smith
Ask Smithy

A

I HAVE driven several E-Gas Falcons from Ford and have observed the vibration you talk about in at least one of them, a one-tonne cab-chassis. My reading of the vibration was that it was definitely driveline-related and I would have had the tailshaft checked if it was my car. You could have the driveline inspected by an independent mechanic, but that will cost you money, so I would keep up the pressure on Ford.

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    • Comments on this story

    Displaying 3 of 11 comments

    • I have a vibration in my 2007 BF at 40 km/h and again at 80km/h. The factor I have is the RPM is always between 1500 to 2000. My thoughts are that it could be in the exhaust system XR6 E GAS. Good luck.

      john angliss of safetybeach Posted on 13 October 2010 7:30pm

    • Link didn’t show. It’s a facebook group, just search for G6 Vibration

      Craig of Melbourne Posted on 10 May 2010 5:01pm

    • I have started something to see how many people I can find with this issue. This needs to be sorted.

      Craig of Melbourne Posted on 10 May 2010 5:00pm

    • I have EXACTLY the same problem, after getting the no fault found by the service centre, I took it back and they did a software update which did nothing to improve - late 2008 build xr6

      Shaun Pattenden of Melbourne Posted on 05 May 2010 3:25pm

    • I too have the same issue, except that after 2,000 km the transmission in my FG XR6 failed while I was driving down the highway (try that for a bit of fun).  The Ford mechanics told me that 2nd, 3rd, 4th, 5th and reverse gears are destroyed and they described it as a “catastrophic failure”.  Ford intially said they would replace the the transmission, now they tell me that I will have to accept the old one being rebuilt and reinstalled as apparently there is not one single transmission left in Australia to replace mine.  I am now trying to get Ford to find a new transmission as I will not accept the old one back, especially as I want to tow a boat and I do not want to repeat the experience of losing all gears while driving.

      Rob H of Melbourne Posted on 20 April 2010 7:33pm

    • I too purchased a G6 Limited Edition late Oct 09, and have exactly the same problem as described by Rob of Evaston

      Park SA, and very similar to that described by Paul in the original posting.  My car is a petrol model, with the

      std 5 speed auto.  As in Rob’s case, I noticed that the vibration is particularly apparent as the engine passes

      through 1500RPM Range.  It seems even more noticeable in the 70 - 90 range when the car is cruising, particularly

      up a slight incline.  That said, you can still detect the problem at both higher and lower speeds.  I have noticed

      the problem since day 1, when I took delivery of the vehicle, and at that time it had 60Ks on it.  Now with over

      over 5000ks, and after numerous visits back to the dealer and long waits on hold to the Ford CRC, the problem is no

      better, and has in fact worsened.
      As far as getting the problem resolved (or rather NOT resolved), here is the story:  Knowing what dealers are like,

      before I took it back to them, I first went to two tranny specialists and asked their opinion.  Both said they

      thought it was a torque converter lockup problem, and both put that in wrting for me
      .....continued next posting

      Stewart D of South Yarra, VIC Posted on 05 January 2010 10:59pm

    • I have purchased a 2009 G6 limited edition, it has also had a vibration from new(the vibration is felt thru the body not the steering wheel). It comes in constantly above 75ish kmh. BUT it is also occurs at any speed as the engine passes thru 1500RPM. I have had the tailshaft wheels, mounts, exhaust and alignment worked on by the dealer,, but it is always the same. I feel it is occuring when the Lock up comes into play. I just wish ford would bite the bullet, change the box and fix this,, its ruining an otherwise perfect car. A real bad taste forming in my mouth over this one.

      Rob of Evanston Park, SA Posted on 29 November 2009 11:53am

    • Ford and Holden don’t have the best reputation for customer service, so look elsewhere for your next car, obviously the foreign companies care more than the local bunch.

      p.tran Posted on 19 November 2009 11:06am

    • NEW MOTOR VEHICLES
      Unfortunately, sellers of certain products seem to think that they are somehow exempt from complying with statutory warranties.
      For instance, many new car dealers are under the impression that if they sell a lemon and keep repairing it, then they somehow are
      indemnified against any demands for a refund or a replacement of the vehicle. This is completely untrue. The problem is that most
      car buyers really don’t know their consumer rights and will swallow the rubbish that new car dealers spin them about not being able
      to get a refund for the defective bombs that are sold to them.
      Regardless of any extended manufacturer warranties, motor vehicles are covered by the same minimum statutory warranties that
      apply to all new goods. If you buy a car and it has a recurring fault that cannot be fixed after a reasonable number of attempts, then
      you are legally entitled to demand a refund or a replacement of the defective vehicle - and it is your choice, not the dealer’s. Don’t
      settle for any less and always set a target for a successful repair and stick to it religiously.
      For instance, if the same fault cannot be rectified after two attempts, then you should demand a refund or even a new car, but don’t
      keep giving the car dealer more chances - stand your ground. If you allow the car dealer to continue to make unsuccessful attempts
      to repair a lemon, this will only cost you money and inconvenience until the warranty runs out and then you will be stuck with the
      defective vehicle.

      RB of Australia Posted on 09 November 2009 4:37pm

    • I think you will find it has an unbalanced torque converter in the transmition. Ford will not want to replace this due to cost.
      And it it may not fix the problem…
      Good luck next time by a Holden..

      Richard m. Posted on 08 November 2009 5:47pm

    • return it and get your money back as it is no fit for purpose.

      JH of Brisbane Posted on 04 November 2009 4:48pm
    Read all 11 comments

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