My Shortlist Contact Us
Visit our help section to see if your enquiry is covered in our FAQs. Select the type of enquiry from the selections below to so we can direct your enquiry to the right person.
Problems with My ad
If you are having problems with your online ad or login please call:
1300 559 153
(Monday to Friday; 8:00am and 6:00pm AEST)
Other enquiries
For other enquiry types including:
- Fraudulent Listings,
- Feedback on news and Stories,
- Car finance query,
- Website problems,
- Advertising enquiries,
- Mobile site problems,
- Feedback
For these enquiries please call our Customer Service Representatives on 1800 026 705 (Free call). Our hours are Monday to Friday between 8.30am and 5.30pm AEST.
For assistance outside of these hours please complete the form on the right.
Do you have questions about your ad in the newspaper?
Please contact the relevant newspaper classifieds customer service representatives on the numbers below:
| Newspaper | Contact Number |
| The Australian | 02 - 9288 3000 |
| Daily Telegraph | 02 - 9288 2000 |
| Sunday Telegraph | 02 - 9288 2000 |
| Herald Sun | 03 - 9292 2222 |
| Adelaide Advertiser | 131 841 |
| - Country Free Call | 1800 182 280 |
| - Interstate Free Call | 1800 811 022 |
| Hobart Mercury | 03 - 6230 0400 |
| Perth Sunday Times | 08 - 9326 8326 |
| Courier Mail | |
| - Brisbane | 132 202 |
| - Sunshine Coast | 07 - 5451 7200 |
| Cairns Post | 07 - 4031 3333 |
| Townsville Bulletin | 07 - 4722 4400 |
| The Gold Coast Bulletin | 1300 112 345 |
| Northern Territory News | 08 - 8944 9999 |
| Cumberland newspapers (NSW) | 131 979 |
| Messengers newspapers (SA) | 08 - 8347 5757 |
| Leader newspapers (VIC) | 03 - 9875 8000 |
| Quest newspapers (QLD) | 13 88 22 |
