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Ford Falcon: Differential problems

In April my local Ford dealer ordered a new diff for my 2013 XR6 ute to fix a constant 'diff knock'. After contacting Ford three weeks later to get a date when the diff would be coming in, to their credit they replied quickly, but couldn't give me a clear date. After sending another email asking where it was they were sourcing their differentials from, they couldn't give me an answer. It's coming up to five weeks now – can you please help to shed some light on the matter?

We have asked Ford for an outlook on the availability of your diff, but so far haven't had a reply. If the diff is being done under warranty then wait it out, but if it's not and you're going to be charged for the diff I would take the car to a diff specialist and have them fix it.

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