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    Ford Fiesta 2012: Shuddering transmission problems

    Ford Ford Advice Ford Fiesta Ford Fiesta Advice Ford Fiesta 2012

    I have had nothing but problems with the Ford Fiesta I bought brand new in 2012. The Powershift transmission shudders and almost stalls when going across on-coming traffic when turning corners. It’s also slow to take-off and jerks into gears. Ford only offered extra warranty, which is pointless, as they can’t fix it. I am at my wits end after having the transmission replaced twice. It has 33,000 km on the clock and they have refused to offer me any type of compensation. I don't think this is right. What can I do?

    Answered by CarsGuide
    24 April 2015
    Carsguide.com.au

    I hear your frustration. Go back to your dealer and demand action, it’s clearly not good enough and needs to be fixed. If you find the dealer reluctant to help go direct to Ford’s Customer Assistance service and again demand action. The time for polite requests has long passed; it’s time to be assertive. Should you not get anywhere by doing go to the consumer affairs people, or take legal action.

     

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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