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When I purchased my 2013 Subaru I requested a reversing camera, and they agreed to fit one, but I have had nothing but trouble with it. When I first complained about it shortly after the purchase they came out and cleaned it and it worked well, but at night it's so foggy it's hard to see anything. Now they say it's not a genuine part they fitted, but they never told me it was not a genuine part. That's very deceptive.
Fitting non-factory accessories by dealers is normal practice, so I'm not surprised that the dealer did that on your car when you asked to have a camera fitted. You assumed it would be a factory camera, but you should have asked and specified that you wanted a factory one fitted. Still, the camera they fitted should be covered by a warranty and if it is malfunctioning you should be able to have it repaired or replaced.
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