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Nissan Dualis 2015: Auto gearshift lever won't move?

The auto gearshift lever on our Nissan Dualis will not move unless we push the shift-release button. We have been quoted $800-$900 to fix it. I have been told it is a common problem on the Dualis. Has Nissan had a recall on this problem?

Nissan spokesman Peter Fadeyev replies: "Nissan Australia has encountered only a handful of episodes where the Dualis shifter has been broken but these have been observed in rental cars and cars with certain aftermarket accessories fitted. The cause of the breakage is excessive force applied to the shifter to engage the car into gear without the driver applying sufficient force to the brake pedal to allow the car to be disengaged from the Park position. This matter hasn't involved recall." 

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