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Jeep Grand Cherokee 2014: Thumping rear suspension

I've had a Jeep Grand Cherokee from new in January and it has a really noisy thumping rear suspension that has troubled others. But I was told by my dealership that they are not aware of any reports or issues. Can you please shed light on this issue?

We have been following this problem for more than a year, through a range of reader complaints and potential fixes from Jeep. There was a final solution in July that is covered by a service bulletin - which should be in the files at your dealership.

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