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    Golf GT engine replacement

    Volkswagen Volkswagen Advice Volkswagen Golf Volkswagen Golf Advice Volkswagen Golf 2011
    My partner's Golf GT, which she bought new, had its first engine replacement under warranty, and then at 68,000 km it showed the same symptoms, engine shuddering, engine light coming on, and loss of power. After pulling the motor apart the dealership found cracked pistons and evidence of the block overheating. We have only ever run it on Premium, but they have tried to attribute the problems to being run on incorrect fuel and won't cover the engine. We now have a practically new car sitting in the shed with no engine in it and we don't know what to do. Could someone to contact Volkswagen, we are sick and tired of being palmed off onto the next person, no one at VW wants to know about it.
    Answered by CarsGuide
    8 March 2012
    Carsguide.com.au

    We contacted VW on behalf of Tim and his girlfriend and they told us that they believe the car had been running on regular unleaded when it needs 98-octane as specified. A visual check by the dealer of the fuel in the car indicated that it was 91-octane, being pink in colour. VW also claimed that Tim and his girlfriend were told to use the high-grade fuel when they bought the car. Despite VW's assertion that the car has been run on the correct fuel in the vehicle, they offered to discount the cost of a replacement engine. Tim's girlfriend disputes VW's claims, she says was told that her car could run on 95-octane fuel if she used 98-octane fuel on long trips, and that's what she has done. What's more she has taken her own sample of the fuel and claims that it is the correct fuel, not the low octane fuel VW say it is. Clearly this has reached an impasse and needs a moderator to settle the issue. One thing that other VW owners should take out of it is that you must run your cars on the recommended fuel, no matter what. If it says 98-octane fuel, run it on that fuel, even if it is more expensive, the potential problems of not doing so don't bear thinking about.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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