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    Failed Cruze transmission

    Holden Holden Advice Holden Cruze Holden Cruze Advice Holden Cruze 2011

    The automatic transmission in my 2011 Holden Cruze CD, which has 86,000 km on the clock, has failed and I have had it diagnosed by my Holden dealer who informed me the problem was the gearbox and needs replacing. Total cost for parts and labor is $6000. My car is out of warranty, but I want Holden to shoulder the expenses as it is just unbelievable for a car to have a problem with its gearbox considering its age and the km it has run. My service advisor e-mailed Holden, so too have I, but so far they haven't replied. I can't pay $6000 for that problem. What can I do?

    Answered by CarsGuide
    5 February 2016
    Graham Smith

    You're a member of a large club. The Cruze was a dud back then, the transmission problems have been well publicized. Holden has been replacing transmissions at its own expense, so I would be hopeful that they will come to the party with your car. You are absolutely right that a major problem like this should not happen to a car that is so new and done so few kays. Keep calling Holden until you get an answer, and if it's in the negative, call again. You could consider getting a lawyer to send the company a letter demanding action.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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