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    2010 VW Golf TSI with problems

    Volkswagen Volkswagen Advice Volkswagen Golf Volkswagen Golf Advice Volkswagen Golf 2010

    In 2010 I bought a VW Golf TSI Comfortline for $46,000 with all the bells and whistles. The Golf has been serviced only by VW, as soon as it's due. From day one, I have had nothing but ongoing dramas — gearbox, rattles and now the radio. It works intermittently, as does the reversing camera, and my phone no longer pairs. VW's quote to have it fixed came in at $5860. There is absolutely no way I can afford this. VW agreed to cover half the cost of the unit but not the labour (the dealer will cover this) but the bill is still $2900. Can you help?

     

    Answered by CarsGuide
    28 September 2015
    Paul Gover

    Volkswagen Australia spokesman Karl Gehling says: "Our customer care team has been in touch and arranged a loan car for her while we get her car in to address the issues she has raised. We will cover the replacement costs of her audio unit and have confirmed this with the customer."

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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