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    Nissan Patrol 2005: Dimpled dash problem

    Nissan Nissan Advice Nissan Patrol Nissan Patrol Advice Nissan Patrol 2005

    Is there anything I could do to have Nissan replace the dimpled dash in my 2005 Nissan Patrol. I contacted them in 2012 about it and was told it was of warranty, so I would have to pay for it myself. Since then I have contacted the ombudsman and after some time they told me they could not force Nissan to replace it, but that I could take them to court, and may or may not win. Is there any other way to have this sorted, as I have had this car from new and have read about all these other people getting their dashes replaced?

    Answered by CarsGuide
    21 August 2014
    Carsguide.com.au

    It's a difficult one and you have to decide how much time and energy you want to put into resolving this issue. To start with the car is nine years old and well out of warranty from Nissan, second it would be hard to argue that the normal consumer laws that relate to defective products would apply because the fault is a cosmetic one relating to the appearance of the car and not the function. You could try to negotiate with Nissan on the basis of goodwill and what they have done in the past for other owners with the same problem. If you were successful I would expect Nissan to cover part of the cost of the repair. The other course of action you could take is to take them court as suggested and in my view you would face the strong possibility of losing.

     

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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